Improved Offerings with an RDC Program
Contemporary offerings keep your financial institution relevant in the banking community and with your customers. Check scanners can present new opportunities in contemporary services for your bank or credit union. Programs like Remote Deposit Capture (RDC) are gaining popularity as the trend to limit time in the branch increases. RDC programs allow business customers to use check scanners to scan checks for depositing into their accounts without having to go to a branch. RDC programs offer customers more freedom and the convenience of banking from wherever their own business is. RDC programs need a check scanner and minimal equipment to launch. Offering RDC as an option can appeal to a wide range of customers. As you onboard more and more customers to your new product offering, it’s important to stay organized. Check scanners deployed to your business customers can easily be managed and tracked with Benchmark’s online fulfillment tool, TraxIT. Offering the latest and most current programs like RDC can help your maximize competitive advantage with minimal startup costs and can increase your customer base by allowing them the convenience and reliability RDC provides.
Compact Design Promotes Teller Efficiencies
When it comes down to customer preference for financial institutions, tellers play a vital role. Customers are naturally drawn to more engaging and attentive tellers. To maximize competitive advantage, start by maximizing teller efficiencies. Check scanners efficiency has a direct influence on teller efficiencies. Tellers operating a check scanner in an unorganized workspace can result in longer transactions and decreased customer satisfaction. A cluttered workspace can directly impact the speed and engagement of your tellers. Managing a teller workspace is necessary to improve efficiencies. Check scanners come in compact designs and stackable options that help keep teller workspaces organized. These compact features keep it out of the teller’s way until needed. With more organization, tellers can now perform responsibilities more easily while engaging with the customer. This engagement can help identify hidden needs and develop stronger relationships with existing and new customers. Teller efficiencies can be optimized simply through the compact features of check scanners.
Build ROI Through Check Scanner Device Life
Investing in high-quality check scanners is the first step to building a competitive advantage for your financial institution. However, with several high-quality check scanner brands like Burroughs, Canon, Digital Check, Epson and Panini selecting the right check scanner for you can be a challenge. These helpful tips or speaking with our knowledgeable sales consultants will help simplify the selection process. Maximizing your competitive advantage happens in maintaining check scanner device health. Implementing simple techniques to prolong the life of your check scanners will help increase ROI. Conduct routine cleaning of the inside and the outside of the check scanner to keep your check scanners efficient. Ensure that your check scanners are operating with current software with Benchmark’s Installations and Upgrades. Replacing check scanners due to malfunctions could drive down your competitive advantage and add increased overhead costs. Instead of replacing check scanners, opt for more affordable and sustainable options like Benchmark Repair Programs. Repairs help prolong the life of your check scanner, help save you money, build ROI, and is a green-friendly alternative to a costly replacement. Efforts to keep your bank or credit union eco-friendly can have a huge impact on your customers and even attract new customers, therefore, maximizing your overall competitive advantage.