Check scanners and teller printers are reliable financial equipment but encountering an issue in your device is frustrating. If you are a part of Benchmark’s Repair Program, you get to see the dedicated work from our technicians firsthand. If not in the Benchmark Repair Programs, if you have ordered any refurbished check scanners or printers, Benchmark technicians worked hard to repair and recover those devices. Technicians are a foundational part of Benchmark’s success and we would like to celebrate Service Technician, James Lennon, as Benchmark’s Best for April.
Benchmark prides itself on recruiting professionals we can trust. Encouraging growth from the first day to well into their career, Benchmark is always finding new ways to empower our staff. Benchmark’s Best for March, Malik Dailey, Senior Software Installer, has shown his commitment to growth and rising to the challenge. In his short time with Benchmark, he has earned a rise in the ranks moving from a Software Installer to a Senior Software Installer. His professionalism and fantastic attitude will help shine a path for incoming installers and will continue to light the way for our Projects Management department.
All of the salespeople at Benchmark produce great work while creating and sustaining great relationships with customers and vendors alike. But our Benchmark's Best for February, Nikki Picklesimer, Senior Account Executive deserves a spotlight of her own. Nikki has spent over a decade with Benchmark and has always been a great example and a ray of sunshine. For those with whom she works, her incredible work ethic and relationship building skills signify her excellence. Her dedication and loyalty have had a huge impact on Benchmark's success. Nikki has a special ability to provide in-depth solutions for your needs but also makes the entire process easy and fun. We are so proud to have Nikki as an integral part of our team, and if you are lucky, you might get to chat with her about how she can help your bank or credit union.
Amy is a treasured part of the Accounting team with detailed precision and a great attitude. She is an Accounts Payable Specialist in our Accounting department. Her dedication to her work is evident and her laugh is contagious. She has been such an asset in our Accounting department, but you'll find her wearing a few other hats as well. Being a team player is a priority to Amy and she continues to conquer every challenge placed in front of her. Amy has only been at Benchmark for a couple of years but her positive impact in both Accounting and in the workplace make her Benchmark's Best for January.
After a long and difficult year, the holidays still seem to bring us all together. Typically, one of our hard workers is selected for Benchmark's Best, but for the holidays we had to do a little something special. Benchmark's Best for December is the entire Benchmark family! It is time to give a big shout out to all the people in our many departments who make Benchmark a great and prosperous place to work. Exploring the intense dedication each person brings to their job helps Benchmark execute with polished precision. Every department, big or small, is an essential part of our business and is full of people who rise above and beyond to make sure Benchmark stays on the path to success.
With a background like Joe Jones, Help Desk Advisor, we are happy to celebrate him as Benchmark's Best for November. Despite being new to Benchmark Technology Group, Joe has made positive impacts in his department and with our customers. His great attitude and extensive knowledge immediately made him an important part of the Benchmark team, and his fantastic attitude and customer service skills have earned him Benchmark's Best for November.
Ensuring a seamless transition during your bank or credit union’s install or upgrade is successful with the help from Benchmark’s Best for October, Ariel Finney, Project Administrator. Ariel has a great attitude and has been able to achieve so much in the Project Management department. Her role on the Project Management team is essential and often keeps Installs and Upgrade services highly functional and organized. With banking and Benchmark in her family, Ariel has always felt like part of the Benchmark Team.
Zachary Stevens is a vital part of keeping Benchmark’s software products high functioning and continuing customer satisfaction. His efforts on the software development team extend into helping preserve our exceptional software products like CashWare. Benchmark engineered CashWare, a middleware application that helps cash recyclers communicate with teller applications. By designing our own product, we can identify and assist with the real needs of tellers in banks and credit unions quickly and efficiently. CashWare is teller-friendly and easy to use for the end-user, but maintaining and perfecting CashWare requires knowledgeable engineers like the September Benchmark’s Best, Zachary Stevens, Software Engineer.
Benchmark is dedicated to bringing you the best in fintech including refurbished devices. We have an incredible Service Team that handles the technical aspect of reviving these devices. In-depth technical and fintech experiences as well as an incredible work ethic make our Service Team stand-out. One woman encompasses all of these aspects as Service Supervisor, Chai Bavongkhoun. She is an essential part of keeping our refurbished or AUR devices in great condition and at the highest standard.
Getting you the best devices and solutions would only be possible through assessing your needs with a knowledgeable salesperson. Tim Wolfe, Senior Account Executive, is a perfect example of the type of dedicated care that our salespeople supply. The relationships he has built inside and outside of Benchmark show that he is committed to the relationship and your best interest. As an employee, Tim is an ideal asset to have because of his commitment to providing his best not only for Benchmark's customers, but also to Benchmark as a company. We are proud to feature him for this month’s Benchmark’s Best!