One Place to Manage the RDC Technology in Your Business

Our online fulfillment system, TraxIT, is an extension of our RDC services. This solution allows you and your team to have one place to manage the RDC technology in your business.
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If you are in the process of expanding your RDC offerings, TraxIT will make it easy to scale. Request a demo today to learn more about this unique treasury fulfillment solution!

Request a demo of the new release of TraxIT Today!

We just released the latest version of TraxIT. This update includes new features, including:
  • Real-time tracking information
  • Easier navigation to order devices
  • The ability to order remote software installs
  • The option to have end user billing 

​TraxIt 3.0 makes it easier for your bank or credit union to support a successful RDC program. Request a demo today!

Quick and Easy Online Equipment Ordering ​

TraxIT allows you and your team to place equipment orders in minutes providing you with more time to focus on your business banking needs. Items can be added or removed from your catalog at your discretion and can include: check scanners, consumables, extended warranties and more. 

Remote Software Installations

With our online fulfillment system, you have the option to order RDC software installs for your end users. Benchmark contacts the end user to schedule the installation and performs the installation and initial training needed. Once the installation is completed, you are notified.

Service Request Initiation 

If your end user experiences a problem with their device that requires a repair, you can initiate a service request within TraxIT. Our service request module generates your Repair Order (RO) number upon submission and sends an automated email with information related to the repair.

Reporting

TraxIT offers a variety of custom reports that can give your team a bird's eye view of your equipment in the hands of your end users. Reports can include billing and shipping information, as well as serial number history. If you warehouse equipment at Benchmark’s facility for future deployment, you can also check inventory levels.