At Benchmark, we take the support of your IT personally as we fully understand that your investment in technology and employees is key to your success in business. Benchmark has a detailed understanding of each customer’s IT hardware and standard OS support environment thus allowing us to be the first line of support to address you and your end user’s immediate needs.
From the standard hardware we see in an office environment to the specialty devices within financial institutions, we have the skills to troubleshoot and determine first call resolution or whether the issue requires a dispatch or a depot based service.
Help Desk Services
Benchmark offers a variety of help desk related programs and services designed to meet the needs of our customers. If you are interested in utilizing our help desk for everyday troubleshooting or just for the duration of a conversion or upgrade project, please contact us for more information.