Flexible Remote Deposit Capture Services

We offer managed services designed to boost the performance of your RDC program. With one partner executing part or all of your RDC operations, you can:

  • Reduce costs
  • ​Ensure compatible software installations
  • Support your valued clients
  • Redeploy your team to strategic projects

Benchmark Technology Group has served the financial industry for nearly 40 years. Since 2005, we've been guiding banks and credit unions to RDC program success.
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SOC2 Type 2 Certified

The Secure Choice for RDC Managed Services
​We're SOC 2 Type 2 certified for ​Security, Confidentiality, and Availability. Financial institutions trust us to maintain controls to secure data, protect our internal systems, and ensure the availability of our services and solutions.  

How We Can Help

Conversions & Upgrades

If your bank or credit union is acquiring another entity or changing software providers, you will likely need to convert your RDC clients to the new software. Our staff is experienced in these conversions. They understand the RDC applications, the installing of check scanner drivers, and the various browser settings that are required. ​

Leverage our proven processes and tools for successful upgrades and migrations

Online scheduling tools
Your customers can go online to book an installation appointment that fits their schedule.
Detailed tracking
Your team will get up-to-date information on scanner deliveries, customer outreach, installation completions, and more.
Status reporting
 ​Access historical data for better planning and program oversight.

Online Fulfillment

To meet the fulfillment requirements banks face, Benchmark offers a one-stop online ordering solution that includes procurement, delivery and installations, an experienced support team and more. Our fulfillment program allows you to focus on the business of banking while we handle the details.​


Achieve greater efficiency with these services and solutions:

​Lower procurement costs
Our large inventory of scanners eliminates the need for up-front purchase or any minimum purchase requirements.
Same day shipping
We'll leverage our logistics partners to get your customers their scanners as quickly as possible, reducing the time to the first transaction.
Branded kitting solutions
Scanners can be shipped with  personalized welcome kits filled with information your merchants need to get started.
​Advanced unit replacement
When a scanner under an advanced warranty needs replacing, we’ll get it to your merchant overnight.
Treasury ordering portal
Efficient process for ordering scanners for RDC merchants
Branded ecommerce solutions
Customer ordering platform featuring preselected items that meet your compatibility standards, with the convenience of 24/7 shopping

Ongoing Support

Benchmark Technology Group can assist with help desk support for your entire merchant fleet. Our customized help desk support packages are designed to meet your institution's unique requirements.

Plus, Benchmark is an authorized warranty repair center for all the major brands and can provide repair and refurbishing services to your merchants.

New Client Installs

Benchmark offers RDC business client installation services. Our team handles the fulfillment of the device to your customers, as well as the installation of the software and verification that your client is ready to scan their first check.

This new client installation service is in high demand by bank treasury departments in need of a solution for getting their RDC clients up and running on the software with their new scanner.

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Outsource With Confidence

Is fulfillment becoming more challenging for your team to manage? Are customer satisfaction scores declining. It may be time to leverage a strategic partner to drive RDC program success.