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Benchmark Technology Group
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  • Products
    • Card & ID Scanners
    • Check Scanners
    • Other >
      • Check Joggers
      • Coin Counters
      • Currency Counters
      • Document Scanners
      • Encoders
    • Printers
    • Signature Pads
  • Services
    • Help Desk
    • Installs & Upgrades
    • Lifecycle Services
    • Repair Programs
    • How Can We Help
  • Solutions
    • Cash Automation
    • RDC Services >
      • TraxIT Online Fulfillment
    • Workshops
  • Company
    • About Us
    • Blog
    • Careers
    • News & Events
    • Our Partners
    • Testimonials
  • SHOP
  • Contact
    • Contact Us
    • Get a Quote
    • ProTrac
    • Repair Request
    • Sell Equipment
    • Send Secure Email
    • Support
    • TraxIt 3.0

Support

Benchmark is fully committed to providing our customers with the best possible support experience and has a “no hassle” support philosophy. While you may have developed friendships with our various staff members and are in the habit of contacting them directly, they may not always be available while traveling or assisting other customers. The best method of obtaining support is to either complete the Support Request form below, email TechSupport@btg-us.com or call 470-865-6100. The next available Help Desk personnel will contact you to assist you.
    Please provide as much detail as possible.
Submit

SUPPORT EMAIL ADDRESS

TechSupport@btg-us.com
​
CWSupport@btg-us.com

SUPPORT TELEPHONE NUMBER

470-865-6100

REMOTE SUPPORT ACCESS

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PHYSICAL ADDRESS

1665 Bluegrass Lakes Parkway
Alpharetta, GA 30004

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