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The Benchmark Blog

Explore Our Insights

Purchasing Refurbished Banking Equipment: An Overlooked Best Practice of Banks and Credit Unions

9/28/2022

 
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Many leaders at banks and credit unions have never fully explored the advantages of purchasing refurbished banking equipment. However, in today’s business environment, this option must be considered, especially as you strive to keep your branches running smoothly and stay on track with new technology rollouts, conversions or upgrades that modernize your financial institution and enhance its competitiveness.
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For every bank or credit union, having the right hardware is business critical, whether it’s scanners, teller printers or signature pads. You need to make sure every device functions effectively every day so that customer interactions happen seamlessly. Malfunctioning or insufficient quantities of equipment can frustrate tellers and customers, taking the focus away from the customers’ needs and hampering operational efficiency and growth.
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However, with supply chain challenges caused by the ongoing pandemic and inflation, it might be harder to acquire devices that were easy to find a year ago. Plus, prices and surcharges are increasing at dizzying rates. Competition for new equipment is heating up, with some organizations hoarding equipment by acquiring a “just-in-case” supply. The good news? Buying new is not the only option.


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Check Scanner Guide: RDC Check Scanners vs. Teller Check Scanners

4/26/2021

 
​From your personal technology to banking technology, getting the best from your device depends on how you use it. Optimizing your banking technology is all about matching features with use. Banks and credit union can achieve higher ROIs on check scanners or teller printers simply by implementing the right technology in the right environment. With teller capture or remote deposit capture (RDC), often times matching environment to scanner can be difficult. This article in our Check Scanner Guide Series will shed some light on how to best assign device to environment. However, Benchmark wants you to always have all of the information to make your decision so please reach out to our team to help find the best check scanner for your needs. 
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Everything You Need To Know About Check Scanner Speed

1/25/2021

 
​Check scanner speed can be the determining factor in selecting the right check scanner for you. Speed is only a factor in auto-feed scanning. If you need more information to determine if you need a single-feed scanner or an auto-feed scanner, check out our guide. There are different levels of speed that check scanners can come equipped with that can clarify check scanner use. Check scanners don’t operate with one universal speed. Different speeds are attached to different check scanners. Diving into the importance of check scanner speed will help you find your perfect check scanner. Speed is an essential part of choosing a check scanner but there is a variety of criteria that can be used to find the best check scanner for you. Navigating all the other features when choosing a check scanner can be overwhelming. Always feel free to reach out to one of our friendly and helpful consultants who will provide insightful information on your check scanner journey. Our knowledgeable consultants know how to pair you with the best check scanners for your specific needs. With Benchmark you can expect quality information, high-functioning check scanners, and responsive consultants. 
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The Ultimate Check Scanner Guide: Single Feed vs. Auto Feed

3/24/2020

 
Check scanners come in all different colors, shapes, sizes, connectivity options, feeder size and more. Understanding the difference between single feed scanners vs. auto feed scanners can be a great way to narrow down the options and make your purchasing decision easier. Some examples of single feed check scanners include: Digital Check CX30, Panini i:Deal, Digital Check SmartSource Micro Elite and Panini mi:Deal. Some examples of auto feed check scanners include: Panini Vision X, Digital Check TS240 and Epson CaptureOne. Check out our Product page for even more options!  
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