​All Remote Deposit Capture, RDC, programs across all banks and credit unions have one thing in common, check scanners. However, how your bank or credit union approaches check scanner technology could be a critical element in the success of your RDC program. Keeping check scanners current with the latest updates on your core software or a new equipment installation could improve user experiences, save your IT department time, and could grow your RDC program. 

​From your personal technology to banking technology, getting the best from your device depends on how you use it. Optimizing your banking technology is all about matching features with use. Banks and credit union can achieve higher ROIs on check scanners or teller printers simply by implementing the right technology in the right environment. With teller capture or remote deposit capture (RDC), often times matching environment to scanner can be difficult. This article in our Check Scanner Guide Series will shed some light on how to best assign device to environment. However, Benchmark wants you to always have all of the information to make your decision so please reach out to our team to help find the best check scanner for your needs. 

Creating an integrated strategy of success for your bank requires in-depth analysis and dedicated resources. However, maximizing the operational success in your bank or credit union is an ambitious goal to achieve on your own. Serving your customers is a priority but not successfully executing an operational upgrade could negatively impact your customers. Execute improved operations with ease when utilizing services and solutions from Benchmark. Benchmark can help make a positive impact on operations in your bank or credit union with these top 3 easy ways. Explore how each service or solution can get your bank or credit union on the path to maximizing operational success.  

​Providing efficient solutions in your bank or credit union is an impactful way to maintain positive customer experiences and growth. Offerings that keep financial institutions relevant and dynamic are programs like Remote Deposit Capture. Remote Deposit Capture (RDC) was created out of a need for an easier and faster way to serve customers. RDC has been experiencing a boom in popularity and has established its true value in 2021. RDC programs encapsulate the dedicated attention that customers expect in 2021 but also demonstrates the comprehensive and well-managed offerings can enhance the customer experience and attract growth. 

​Creating solutions that satisfy two very different departments inside your bank or credit union can seem impossible. Treasury departments and IT departments in financial institutions have important priorities but finding a solution that helps both departments simultaneously can be a challenge. However, Benchmark has created a custom solution, TraxIT, that delivers more control to your bank or credit union’s treasury department while relieving overwhelmed IT departments. TraxIT was first developed by Benchmark because there were huge gaps in Remote Deposit Capture (RDC) program management support. Through the creation of TraxIT, Benchmark has been able to support the success of both Treasury and IT departments with RDC program management. 

​While you can always expect a positive customer experience and reliable results, Benchmark strives to make each customer’s experience reflect our top standards. We utilize tools and resources to ensure that your bank, credit union, and end-user receive the best from Benchmark. Benchmark and the financial world have been experiencing a boom in remote deposit capture services. Utilizing a variety of tools and resources to keep our Installation and Upgrades process organized and efficient. Looking behind the scenes at these hidden gems in our Installs and Upgrades service will help demonstrate Benchmark’s commitment to providing the results you deserve. 

​Investing in the continued health of your fintech devices is an impactful strategy, not only to ensure longevity from your devices but to also save money for your bank or credit union. Benchmark offers warranties, that reflect our repair programs, so that we can continue to provide quality and efficient service beyond fulfillment and installation. Benchmark warranties offer unique repair opportunities, quick recovery options, and even custom solutions. Harnessing Benchmark warranties and the programs offered, open new opportunities to increase ROI, redistribute resources, and ultimately save money for your financial institution. 

​Remote Deposit Capture (RDC) programs have been experiencing a surge in popularity. Banks and credit unions are having to upgrade RDC programs to accommodate demand increases. Upgrades are a necessary part of keeping your RDC program organized and prosperous. Your bank or credit union will have a better way to organize and control RDC programs while end-users feel supported with upgrades from Benchmark. Your IT no longer has to provide additional support RDC program. With an upgrade utilize Benchmark’s Help Desk to alleviate your IT department. These simple upgrades brought to you by Benchmark will empower both your financial institution and your end-users.

​Experience with technology has made people more independent, but there are still situations where technology professionals are a necessity. Many banks and credit unions are using technology in RDC programs to empower their users. Banks and credit unions are seeing the increasing benefits of RDC programs and its popularity continues to rise. However, to manage a successful RDC program a financial institution has to organize devices, users, logistics, and upgrades. Often upgrades and conversions can be an overlooked part of an RDC program. With software continually updating or even converting, in the instance of a merger or acquisition, banks and credit unions need a dedicated strategy. Self-Installers or relying on user's familiarity with technology with self-installing protocols has been one approach to handling upgrades or conversions, but has not experienced much success. Self-installers may give the illusion of saving money and time but, the reality of the installation process can create many obstacles. Benchmark is fully equipped to support your RDC program from fulfillment, storage, and logistics to organizing and executing remote software upgrades and conversions. Benchmark is ready to propel your RDC program into success.

​Check scanner speed can be the determining factor in selecting the right check scanner for you. Speed is only a factor in auto-feed scanning. If you need more information to determine if you need a single-feed scanner or an auto-feed scanner, check out our guide. There are different levels of speed that check scanners can come equipped with that can clarify check scanner use. Check scanners don’t operate with one universal speed. Different speeds are attached to different check scanners. Diving into the importance of check scanner speed will help you find your perfect check scanner. Speed is an essential part of choosing a check scanner but there is a variety of criteria that can be used to find the best check scanner for you. Navigating all the other features when choosing a check scanner can be overwhelming. Always feel free to reach out to one of our friendly and helpful consultants who will provide insightful information on your check scanner journey. Our knowledgeable consultants know how to pair you with the best check scanners for your specific needs. With Benchmark you can expect quality information, high-functioning check scanners, and responsive consultants.