Banks and credit unions have a responsibility to sustainability as a part of their community and global impact. Sustainability can be seen as an unnecessary or expensive venture, especially in community banking. However, BBVA notes that sustainability can create opportunities for banks or credit unions. Focusing these opportunities can often lead to less costly solutions and better environmental outcomes. Benchmark is proud to support programs and services that celebrate sustainability.
Accommodating growing customer needs should be a priority to banks and credit unions. Keeping up with evolving customer demands is not always conducive to a traditional bank or credit union environment. More technology in branches may accommodate some consumer needs but often further action is required to satisfy customers. Branch transformation is a focused change that integrates technology and retail banking spaces. These changes make branches more appealing to customers while optimizing banking technology.
The future of banking is technology but procuring the right banking technology is the key to bringing your bank or credit union into the future. Financial technology is experiencing a boom with emerging tech like crypto-currency and artificial intelligence, but these options often present more risk than reward. To strategically bring your financial institution into the future starts with high-quality financial devices. Financial devices can help shape the future of your operations and often improves customer satisfaction. These top five financial devices can help bring your bank or credit union into the future.
Keeping up with the latest tech can be a challenge in traditional banking. But steps into digital transformation don’t have to involve complicated and expensive technology. Often simply optimizing programs you offer can help bring that transformation. Remote Deposit Capture, RDC, programs are on the rise because of customer convenience and its efficiency. Managing RDC programs requires managing a lot of moving parts including hardware, software, new users, shipping, locations and other factors. These details can have a huge impact if not managed effectively. With Benchmark’s TraxIT, our online fulfillment tool, successfully managing your RDC program is finally made easy.
Check scanners and teller printers are a key device in any bank or credit union. We understand the seriousness of investing in technology by selecting check scanners and printers, and we want to help maximize your financial device’s productivity. Increasing a check scanner or teller printer’s productivity is directly tied to device health. Focusing on prolonging the life of your check scanner or teller printer will result in optimizing your ROI for financial devices. Focus on these easy tips that can help in achieving the best ROI out of your check scanner or teller printer!
Instilling the importance of quality service is a priority for all departments at Benchmark. Customer satisfaction is a key part of what makes Benchmark successful. Keeping our customers satisfied continues beyond just the initial sale. Benchmark's Help Desk services are ready and available to assist in any device issues our customers may encounter. Going above and beyond to ensure customer satisfaction is a priority to the Help Desk team. Check out these top 5 things you need to know about Benchmark’s Help Desk when evaluating if utilizing our services is right for you!
Using check scanners offers huge benefits like saving time, money and resources. Procuring high-quality check scanners can yield high ROIs with device longevity and productivity. Check scanners may seem like devices designed only for banks and credit unions but using check scanners can rake in huge benefits for businesses as well. Signing up for your institution’s Remote Deposit Capture program gains you access to a check scanner and the software needed to scan checks in your place of business without having to make the drive to the bank or credit union to deposit them. This deposit is at your convenience and is simple and quick to perform. Don't waste time hauling a large number of checks to your bank when simply using a check scanner could save your business big in the long run.
After speaking with Help Desk Advisor Dan Samples, it’s clear that cleaning impacts the functionality of a device. It’s important to not only keep the outside of your check scanner clean to prevent the passing of germs, but also to keep the inside of the check scanner clean to keep your device functioning the best it can. Check scanners are not all made the exact same, but there is a key cleaning trick that could help improve the functionality of your device.
Picking the right financial equipment can be an overwhelming task. There are many different things to consider when evaluating check scanners, such as type of feed, speed (DPM), manufacturer, space constraints and more. Use these top 5 things to consider when choosing a check scanner to help fulfill the needs of your financial institution.
Performing habitual cleaning on your check scanner is important in maintaining a clean and high-performing device. Cleaning the inside of your check scanner is easy and you can find video resources to help you on Benchmark’s YouTube channel. Keeping the inside clean is essential but cleaning the outside of your check scanner is now another important maintenance must-do. Protecting your check scanner with these sanitation tips will help ensure the health of your device and community.