Big Check Scanners and Teller Printers Can Result in Big Problems
Check scanners and printers come in all shapes and sizes. However, fitting both a check scanner and a teller printer on a bank teller’s desk can be a major issue with desk size and organization. Instead of using a separate check scanner and printer, look for stackable options. Stackable check scanners and teller printers are a fast and easy way to de-clutter your teller's workspace. Some fantastic stackable options include the Digital Check SmartSource Pro Elite Check Scanner and the Digital Check ReceiptNOW Elite Teller Printer or the Epson TM-S2000 Multifunction Teller Device with the Epson TM-T70II Thermal Printer. Check out those options and other Benchmark’s stackable scanners here.
An Organized Bank Teller Desk Can Increase Productivity
Providing quick and efficient customer service is not only key to pleasing customers but can also lead to quicker processing of customer requests and the ability to serve more customers. Being able to provide faster, quality service can be optimized by a bank teller who has an organized and clean desk. A bank teller with an unorganized workspace is likely to take valuable time to find all the items needed for a particular transaction. A bank teller with an organized desk knows exactly where everything is and can easily serve a customer more quickly. A bank teller with an organized desk can create a productive workflow that benefits the customer and the bank.
Less Clutter on a Bank Teller’s Desk Results in Less Stress
A bank teller can be overwhelmed by an overloaded pod or teller line with office supplies, electronics, equipment and more. This type of clutter can often have a negative impact on productivity. A negative effect on productivity can then be internalized and diminish a bank teller’s state of mind. An unproductive bank teller can feel overwhelmed and invaluable, which can create mental uncertainty or stress. Empowering your bank teller to simply organize their workspace can give tellers peace of mind and take away stress from any transaction.
Boost Your Bank Teller’s Attention to Customers
Customer interactions are one of the key functions of a bank teller. Conducting these interactions with professionalism and attention to detail should be priority, but desk clutter can be the difference between an adequate customer interaction and a great customer interaction. An organized workspace is an organized mind. When a teller is overwhelmed by clutter, the focus is no longer on the customer. Your customer deserves a fully engaged and focused bank teller, which is not possible with a cluttered desk. With an organized space, the teller has time to devote to the customer and listen to their needs with more attention to detail.
Empowering Bank Teller’s to Keep Their Desk Clean and Organized Promotes Positive Motivation
Empowerment can be a powerful tool to build up any employees’ positivity and motivation. Building a positive work environment starts with the right state of mind. Motivated workers have clear minds and are motivated by task completion and helping customers. If a bank teller’s desk is distracting, then positivity can get lost amongst the clutter. Empower your bank teller to organize and take charge of their space and ultimately build towards a more positive and more motivated mind.