Top 5 FinTech Devices to Bring your Bank or Credit Union Into the Future

​The future of banking is technology but procuring the right banking technology is the key to bringing your bank or credit union into the future. Financial technology is experiencing a boom with emerging tech like crypto-currency and artificial intelligence, but these options often present more risk than reward. To strategically bring your financial institution into the future starts with high-quality financial devices. Financial devices can help shape the future of your operations and often improves customer satisfaction. These top five financial devices can help bring your bank or credit union into the future. 

Check Scanner
Check scanners are important financial devices that create opportunities for banks and credit unions to build towards the future. Contemporary uses of check scanners in the banking industry reflect the importance of speed and comfort for customers. Remote Deposit Capture, RDC, programs allow business owners to scan checks remotely instead of an inconvenient run to the bank. There is a wide range of benefits from RDC programs, but these programs rely on check scanners to incur these benefits. RDC programs support the new consumer demands like comfort and speed with check scanners. Check scanners are dynamic financial devices that improve operational flow inside of a financial institution but continue to maximize ROI when used in other offerings like RDC programs. Because there is a wide variety of check scanners on the market, choosing the best check scanner for your needs can be difficult. Benchmark offers consulting services to help you choose the right one.
Teller Printer
Financial devices technology should support dynamic and growing customer needs but also should make a positive impact on banks and credit unions. Teller printers achieve both objectives. Teller printers are seemingly simple devices, but the features of teller printers help keep your tellers efficient and thinking about your customer. During a routine transaction, tellers are responsible for executing a request from a customer but also engaging with the customer. With high-quality teller printers working rapidly, tellers can engage with customers and identify hidden needs. In revealing these needs, tellers can keep looking to the future of how to best serve your customers while the teller printers do the work. This is only one example of how your teller printer can maximize your financial institution’s ROI.  
 
Currency Counters
Tellers can make a huge impact on banks or credit unions. Efficient but engaging transactions met with precise counting techniques are big responsibilities. Human error is a real part of transactions but can be eliminated with banking technology. Currency counters eliminate almost all transactional counting errors. This type of accuracy takes the burden off tellers who do not have time or might have made a mistake. Currency counters are often the first steps in cash automation. Cash payments account for almost 26% of payment behavior. Automating your cash handling network is the future of banking. Discovering the easy of implementing cash automation in your financial institution can be the key to creating a sustainable future.
 
Document and Card Scanners
Technically document scanners and card scanners are separate but the scanning devices inside of banks and credit unions can be the first line in customer satisfaction. Federal law mandates that all financial institutions must obtain, verify and record information that identifies any person who opens an account. Card and ID scanners help ensure that banks and credit unions follow these requirements. Technology in banking does not always require elaborate and expensive digital security options, but rather reliable financial devices like card and ID scanners. Document scanners can give customers peace of mind. Small businesses and customers managing their finances often only have one copy of sensitive financial information. Instead of taking these documents from these customers, scanning them into a computer allows customers to keep their documents while the bank or credit union still has access. Both types of scanning devices build a more complete offering for your financial institution which can positively impact your future.     
 
Kiosks
Airports, grocery stores and even movie theaters have kiosk options that have proven to be very successful. In the financial industry, banks and credit unions should also be implementing kiosks for customer satisfaction and to accommodate contactless transactions. A study found that in a traditional teller transaction, it takes about 9 minutes to obtain a check. With kiosks, customers received a check in 40 seconds. Kiosks significantly reduce transactional lag from teller to teller. Kiosks are often equipped with card and ID scanners, so information is verified quickly. Kiosks are top tier financial devices that continue to provide ROI while keeping your bank or credit union in the future of the financial industry.