Cash automation technology is bringing banks and credit unions into the future of teller operations. There is more time to focus on building relationships with customers when there is a successful cash automation strategy implemented. Managing devices, analytics and software requires unique and individual attention that can be hard to supervise if not in a centralized system like CashWare Advisor. Paired with our popular middleware solution, CashWare, CashWare Advisor provides a dedicated solution to cash automation operations and can give your bank or credit union more control of your cash flow.  

Benchmark offers diverse services including lifecycle services that start from procuring devices to shipping or warehousing devices. This requires organized operations and employees who are dedicated to customers and providing the best service possible. Excelling on the client services team, Hannah Wilkie is a valuable team member keeping Benchmark operations efficient.

​Performing habitual cleaning on your check scanner is important in maintaining a clean and high-performing device. Cleaning the inside of your check scanner is easy and you can find video resources to help you on Benchmark’s YouTube channel. Keeping the inside clean is essential but cleaning the outside of your check scanner is now another important maintenance must-do. Protecting your check scanner with these sanitation tips will help ensure the health of your device and community.  

​Offering the service of Remote Deposit Capture, also known as RDC, can often have a lot of moving parts. Procuring devices, shipping to merchants and ensuring that the end-users have the hardware and software needed to be up and running are just some of the obstacles that banks and credit unions face when managing RDC programs. Starting these programs and ensuring a successful ongoing program requires focused support and maintenance. Benchmark’s online fulfillment tool, TraxIT, has a lot to offer when it comes to managing and maintaining a successful RDC program in your bank or credit union. These top features of TraxIT show how to not only manage your RDC program but also build a successful RDC program. Request a demo of TraxIT today!