Tellers have to be focused on handling cash correctly while being thoughtfully engaged with the customer. This can be an overwhelming task in a busy branch or for a new teller. Your tellers are at the front line and can make the most impact on customer satisfaction. Your responsibility to your tellers is to ensure they can execute their responsibilities of the transaction and engage with the customer with the assistance of user-friendly tools. Implementing tools that are easy to use and helpful empower teller productivity. This empowerment is a crucial piece to optimizing your entire cash handling environment. Training and navigation are some of CashWare’s top features. With intuitive navigation controls, CashWare is designed specifically to be easy to use. Training legacy tellers, as well as new tellers on cash recyclers with CashWare, is straightforward and informational but quick. Combining your talented tellers and CashWare is a direct path towards teller productivity and ultimately cash handling optimization. Simply designed navigation with easy training puts CashWare at the top of tools that help optimize cash automation.
Friendly and Knowledgeable Support
If the technical support you need for your tools is not responsive or friendly, your tellers, customers, and cash operations could suffer. With an entire team of knowledgeable experts who have worked in a variety of banking positions from tellers, to operational management, to cash recycler technicians, and more, CashWare Support is there for you when you need it. With such an extensive knowledge base on our CashWare Support Team, there is a contextual approach to providing solutions. This team of experts is dedicated to resolving any CashWare interruptions even if CashWare is rarely the problem. The CashWare Support Team goes the extra mile to ensure your tellers can quickly and confidently return to their transaction. CahsWare’s reliable and friendly support team maintains optimization of cash handling environments well into 2021.
Operationally your cash environment is ready for optimization, but if your tools aren't continuously maintaining optimization efforts there could be a negative impact on cash automation. Investing in tools that are constantly providing high-quality ROI is an essential element to optimizing cash automation. Data reporting is an effective way to construct a foundational path for success. Using reporting for forecasting purposes allows your bank or credit union to examine the past and plan for the future. Gathering, organizing, and analyzing this information can be expensive. Create custom reports based on the information you need with CashWare. Reporting based on history, denomination, or even analyzing your entire cash recycler fleet can help identify achievements and gaps in your cash automation efforts. CashWare’s analytics continuously deliver ROI while optimizing your cash automation.