​Shopping can be the hardest part of the holiday season. It seems that finding that perfect gift for a loved one can be the only type of shopping on your mind. As the end of the year approaches though, you may have shopping for the technology in your bank or credit union branches on your mind as well. With Benchmark’s #solutionseason, shopping for fintech has never been easier. Ensuring your fintech is current, updated or functioning properly can be the key to a successful year for your bank or credit union. Our financial technology selection is not limited to just hardware and can even benefit your RDC program or your teller efficiency. With 2021 in sight, it's essential to update your banking technology and look to the future. With Benchmark’s #SolutionSeason, we have developed this easy fintech shopping guide taking you through all the fintech necessities for this season and next. 

​Modernizing the cash handling environment in banking through cash automation is a necessary step in providing high-quality options for your customers. Cash automation is helping bring banks and credit unions into the future. Cash automation helps financial institutions keep up with technological demands from their customers. However, some barriers may inhibit the success of your cash automation efforts like complicated technology and inadequate data to drive growth. CashWare is a perfect solution for banks and credit unions on a journey to successful cash automation. This guide will take you through the purpose of CashWare and how exactly it benefits the cash handling environment in your financial institution. 

​With a background like Joe Jones, Help Desk Advisor, we are happy to celebrate him as Benchmark's Best for November. Despite being new to Benchmark Technology Group, Joe has made positive impacts in his department and with our customers. His great attitude and extensive knowledge immediately made him an important part of the Benchmark team, and his fantastic attitude and customer service skills have earned him Benchmark's Best for November. 

​Understanding your customer’s experience while visiting a branch of your bank or credit union can help identify potential obstacles to customer satisfaction. One aspect that affects branch visits are transactional efficiency. Enhancing efficiency in transactions can be key to increasing customer satisfaction. Ensuring that your financial devices are updated and kept in an effective location are easy steps to improving transactions and will result in higher customer satisfaction. Strategic financial device procurement increases transactional efficiency. Optimize your financial devices for a simple but effective method to increase teller and branch efficiencies.