Accommodating growing customer needs should be a priority to banks and credit unions. Keeping up with evolving customer demands is not always conducive to a traditional bank or credit union environment. More technology in branches may accommodate some consumer needs but often further action is required to satisfy customers. Branch transformation is a focused change that integrates technology and retail banking spaces. These changes make branches more appealing to customers while optimizing banking technology.
Zachary Stevens is a vital part of keeping Benchmark’s software products high functioning and continuing customer satisfaction. His efforts on the software development team extend into helping preserve our exceptional software products like CashWare. Benchmark engineered CashWare, a middleware application that helps cash recyclers communicate with teller applications. By designing our own product, we can identify and assist with the real needs of tellers in banks and credit unions quickly and efficiently. CashWare is teller-friendly and easy to use for the end-user, but maintaining and perfecting CashWare requires knowledgeable engineers like the September Benchmark’s Best, Zachary Stevens, Software Engineer.