While some industries have shut down or slowed, banking is an essential business. The software technology in your branches or at the RDC merchant sites still needs updating, troubleshooting or converting during this time. Social distancing can create obstacles for these installations and assistance when trying to do them in-person. With services like Benchmark’s Remote Software Installations, updates and installs are completed remotely and status reports can be monitored from your branch, main office or even at home!
Mergers for banks and credit unions are very common. Achieving success and cohesion when your bank or credit union experiences a merger can be where challenges arise. Toolbox HR’s article Best Ways to Ensure a Productive Transition after a Merger explores three major points in any merger that can effect employees. After examining this article, it is clear that these three major points can be applied to the operational obstacles a bank or credit union must conquer after a merger.
We are thrilled to celebrate Patricia Mapes, Project Manager, as our next employee featured as “Benchmark’s Best.” Patricia, known as Trish, has been a vital part of our CashWare department, not only in her dedication to solving problems but also in her depth of experience. Benchmark is lucky to have Trish on our team because of her extensive knowledge she gained in her past experiences.
RDC in the financial world stands for Remote Deposit Capture. First introduced in 2004, Remote Deposit Capture has grown to be a huge aspect of the banking business. Understanding this will provide more insight on how to develop or implement RDC programs in your bank or credit union. RDC could ultimately open new avenues of profit and attract new customers.