​Remote Deposit Capture (RDC) programs have been experiencing a surge in popularity. Banks and credit unions are having to upgrade RDC programs to accommodate demand increases. Upgrades are a necessary part of keeping your RDC program organized and prosperous. Your bank or credit union will have a better way to organize and control RDC programs while end-users feel supported with upgrades from Benchmark. Your IT no longer has to provide additional support RDC program. With an upgrade utilize Benchmark’s Help Desk to alleviate your IT department. These simple upgrades brought to you by Benchmark will empower both your financial institution and your end-users.

Enhancing your cash handling environment will always be beneficial. Cash automation is an opportunity for banks and credit unions to streamline cash handling operations. However, simply prioritizing cash automation in your financial institution is not enough. Combining cash automation with the power of CashWare helps streamline cash handling. CashWare is a middleware application that helps your teller application and cash recycler communicate. These top reasons show how pivotal CashWare can be for your bank or credit union. CashWare makes your tellers’ life easier and keeps your customers happy. Seem like CashWare is a little too good to be true? See it for yourself with an on-site demo or a remote demo.

​All of the salespeople at Benchmark produce great work while creating and sustaining great relationships with customers and vendors alike. But our Benchmark's Best for February, Nikki Picklesimer, Senior Account Executive deserves a spotlight of her own. Nikki has spent over a decade with Benchmark and has always been a great example and a ray of sunshine. For those with whom she works, her incredible work ethic and relationship building skills signify her excellence. Her dedication and loyalty have had a huge impact on Benchmark's success. Nikki has a special ability to provide in-depth solutions for your needs but also makes the entire process easy and fun. We are so proud to have Nikki as an integral part of our team, and if you are lucky, you might get to chat with her about how she can help your bank or credit union. 

​Experience with technology has made people more independent, but there are still situations where technology professionals are a necessity. Many banks and credit unions are using technology in RDC programs to empower their users. Banks and credit unions are seeing the increasing benefits of RDC programs and its popularity continues to rise. However, to manage a successful RDC program a financial institution has to organize devices, users, logistics, and upgrades. Often upgrades and conversions can be an overlooked part of an RDC program. With software continually updating or even converting, in the instance of a merger or acquisition, banks and credit unions need a dedicated strategy. Self-Installers or relying on user's familiarity with technology with self-installing protocols has been one approach to handling upgrades or conversions, but has not experienced much success. Self-installers may give the illusion of saving money and time but, the reality of the installation process can create many obstacles. Benchmark is fully equipped to support your RDC program from fulfillment, storage, and logistics to organizing and executing remote software upgrades and conversions. Benchmark is ready to propel your RDC program into success.