Benchmark is moving to a new ERP (Enterprise Resource Planning) system early fall of 2017 (for more info please visit read our official announcement released last month here). With this new enhancement, we will be offering an eCommerce site for you and your customers to order things online at your convenience.
This new eCommerce site will allow for you to view your custom product catalogs, as well as review past orders, invoices and more. All products will be a button push away from being sent to your door!
For our TraxIt users, TraxIt will be replaced with this new site. We will offer training on this new system and make sure everything is running smoothly before the conversion. You will continue to have access to TraxIt after our conversion to view past order history. We are in the process right now of looking for a few beta users to test the new system before it goes live for everyone. If you are interested in helping us make this new product successful, please email your account representative.
As we progress through this planning phase, we will be contacting our TraxIt customers to schedule training sessions that will likely occur in August/September.
If you have any questions about this upcoming upgrade, please feel free to contact Benchmark for more information.