Serving the Public Sector with Outsourced Managed Device Services

Like many public sector organizations with limited resources, your team may be struggling to maintain and optimize your mission-critical technology infrastructure. Relief is here in Benchmark's outsourced managed device services for federal, state and local government agencies.

Bridge the Resource Gap With Expert Device Managed Services

Installation Services & Logistics

Your constituents expect services to be available at all times. We can play a role by keeping your systems properly imaged, configured and deployed. This support is crucial as you execute new services, upgrade systems, or refresh facilities. 
Whether it's during the workday or after hours, our technicians ensure your systems are up and running on time. Let Benchmark help with:
  • On-site and remote installation
  • System conversion services
  • ​Technical support services
  • ​Scalable helpdesk/contact center services

Fulfillment Services

Keep systems and services up and running with the right devices and supplies at the right time. With a dedicated project manager and an advanced fulfillment application, you'll gain the insights you need to boost efficiency and control costs.
​Our warehouse is conveniently located near FedEx and UPS distribution centers, and we have fulfillment partners in major metro areas. As a result, we guarantee timely delivery of assets:
  • 3PL optimization, including returns management
  • Customer services support
  • ​​Inventory management and warehousing
  • Consumables replenishment
  • Custom ecommerce solutions and branded packaging
  • ​Lifecycle Sustainability​

Repair Services

Our highly skilled technicians are certified and readily available to help you maintain essential hardware and equipment. You can be confident that they will address the symptoms reported as well as any potential problems. Our team also provides technical support to assist in troubleshooting or installation. 
We are OEM-certified to repair a variety of hardware and equipment, including PC and server hardware for all major brands of PC servers, laptops, storage equipment, MFP’s, printers and plotters​. Our services include:
  • Standard Manufacturer and Extended Warranty Repairs 
  • Repair programs including AUR (Advanced Unit Replacement), Annual Service Agreement, and Standard Rate Repair
  • Customized repair programs 

Lifecycle Sustainability Services

Manage and understand the value of all your hardware and equipment. With our best-practice approach to procurement, installation, decommissioning and responsible device disposal, your agency will save time and money while getting the most out of your hardware investments. 
With our thorough evaluation of your hardware and equipment, we make it easy to control and maintain your agency's technology infrastructure: 
  • Procurement
  • Warehousing and inventory management
  • ​Warranty management
  • Decommissioning
  • Secure data destruction
  • Refurbishment
  • Recycling, with option for chain of custody protocols and Certificate of Destruction

Manage and Modernize Your Technology Network

When government as usual is not enough, choose Benchmark as your managed device services partner. We're ready to get to work!

About Benchmark
Benchmark Technology Group, Inc. has been serving highly regulated industries, including banking and the public sector, since the 1980s. We have assisted numerous organizations in migrating to new technologies and business models to offer best-in-class service and convenience. Our expertise in warehousing, fulfillment, and equipment repair is valued across many industries.