RDC Services |
Flexible Remote Deposit Capture Services
We offer managed services designed to boost the performance of your RDC program. With one partner executing part or all of your RDC operations, you can:
Benchmark Technology Group has served the financial industry for nearly 40 years. Since 2005, we've been guiding banks and credit unions to RDC program success. |
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Take the Next step
How We Can Help
Conversions & UpgradesIf your bank or credit union is acquiring another entity or changing software providers, you will likely need to convert your RDC clients to the new software. Our staff is experienced in these conversions. They understand the RDC applications, the installing of check scanner drivers, and the various browser settings that are required.
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Leverage our proven processes and tools for successful upgrades and migrations.
Online scheduling tools
Your customers can go online to book an installation appointment that fits their schedule.
Detailed tracking
Your team will get up-to-date information on scanner deliveries, customer outreach, installation completions, and more.
Status reporting
Access historical data for better planning and program oversight.
Online FulfillmentTo meet the fulfillment requirements banks face, Benchmark offers a one-stop online ordering solution that includes procurement, delivery and installations, an experienced support team and more. Our fulfillment program allows you to focus on the business of banking while we handle the details.
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Achieve greater efficiency with these services and solutions:
Lower procurement costs
Our large inventory of scanners eliminates the need for up-front purchase or any minimum purchase requirements.
Same day shipping
We'll leverage our logistics partners to get your customers their scanners as quickly as possible, reducing the time to the first transaction.
Branded kitting solutions
Scanners can be shipped with personalized welcome kits filled with information your merchants need to get started.
Advanced unit replacement
When a scanner under an advanced warranty needs replacing, we’ll get it to your merchant overnight.
Treasury ordering portal
Efficient process for ordering scanners for RDC merchants
Branded ecommerce solutions
Customer ordering platform featuring preselected items that meet your compatibility standards, with the convenience of 24/7 shopping
Ongoing SupportBenchmark Technology Group can assist with help desk support for your entire merchant fleet. Our customized help desk support packages are designed to meet your institution's unique requirements.
Plus, Benchmark is an authorized warranty repair center for all the major brands and can provide repair and refurbishing services to your merchants. |
New Client InstallsBenchmark offers RDC business client installation services. Our team handles the fulfillment of the device to your customers, as well as the installation of the software and verification that your client is ready to scan their first check.
This new client installation service is in high demand by bank treasury departments in need of a solution for getting their RDC clients up and running on the software with their new scanner. |
Take the Easy + Sure Path to RDC Success
Trust us to support your RDC program with fulfillment and logistics, technical support, and smooth and seamless software upgrades and conversions. Pave the way to growth and better customer experiences.