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<b>Burroughs SmartSource Professional Open Check Scanner</b>&catagory=1
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Help Desk Support for Remote Deposit Capture
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ABA Banking Journal

"Beating the late-day check rush"
by Jack Malinowski, Chief Technology Officer
A merchant capture case study from United Southern Bank
Event
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Benchmark Announces CC21 Remote Deposit Enhancement Release

With expanded Audit Reports and a Comprehensive Merchant License Report listing all installations and available licenses; New Reports covering Risk Ratings, Billing Codes, Account Look Up and more, CC21 Remote Deposit Capture continues to provide meaningful information for the bank and the auditors.

In one bank's word:
"That's another spreadsheet I don't have to maintain!"
Case Studies
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BAI Retail Delivery RETAILUTION Case Study

Top 50 Bank Automates New Account Openings, Creates Consistent Branch Experience Following Recent Acquisitions

The successful integration of disparate technologies within banks' branch networks following M&A activity is a common challenge that was recently experienced by a large bank following its acquisition of two financial institutions. The bank implemented an account automation software that seamlessly integrated with its existing core system to ensure that whenever a customer walked into any of its 160 branches, the account opening process would be consistent, providing the highest level of customer service.
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Welcome to Benchmark Technology Group

Benchmark Technology Group is a leading provider of branch technology and software solutions for financial institutions of all sizes. We offer a complete line of branch automation products and services including teller printers, scanners, and cash handlers. In addition, Benchmark Technology Group provides web-based fulfillment services, device evaluation and consulting, equipment service and maintenance programs, along with Check 21 solutions. Our systems design, integration, implementation and support services include customized and expanded offerings that are customer-centric and scalable.

At Benchmark Technology Group, we are consistently listening to our customers and their needs as we introduce and enhance our current service and product offerings. Check out our newest service program, Help Desk Services for Remote Deposit Capture. Benchmark’s Help Desk Support gives banks the freedom to focus on their core competencies while providing their merchant customers with a pleasant and effective Help Desk experience. We also offer Fulfillment and Maintenance/Service programs that can be combined with the Help Desk Support in promoting a comprehensive Remote Deposit Capture solution to merchant customers.

This is just a sampling of the diversity of products and services that Benchmark Technology Group is capable of providing. Contact us for more information.

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