SERVICES
Fintech Managed Services
The financial technology solutions that run your bank or credit union are becoming more and more complex. The skills required to design, install and maintain these systems are scarce. That’s why banks and credit unions turn to Benchmark.
Benchmark offers a variety of technology management services. Whether you’re implementing or upgrading branch automation solutions or executing a branch transformation strategy, our technology professionals can help you achieve your goals.
Installations & Upgrades
Need help with an installation or upgrade? Let us handle everything. We can provide the hardware, technicians and support needed to perform a successful project.
Lifecycle Services
Benchmark is there for you through the entire cycle of a product. We help you weigh out your options, make sure the product gets to you, offer support as long as the product needs and can recycle and replace it if needed.
Help Desk
We offer scalable helpdesk/contract center services, staffed by trained and vetted technicians. Whether it’s during the workday or after hours, our technicians ensure your systems are up and running on time. Let Benchmark help with:
- On-site and remote installation
- System conversion services
- Bank IT support
Repair Programs
Depot Repair
Advanced Unit Replacement
Customized Programs
What Customers Say
“With Benchmark’s installation and training support and the ability to integrate CashWare with Fiserv Cleartouch Teller, the implementation was seamless for all our staff. It is so user-friendly that even new hires need limited guidance. It has streamlined our cash handling process.”
“…Benchmark’s technical expertise handles these systems for us and allows us to focus on our customer. Simply put, Benchmark is awesome.”
“…The implementation went flawlessly and the professional services at install got us off to a great start.”
How We Can Help
Our services can be combined with our products and solutions to provide you with a turnkey solution needed to achieve branch success. We can assist with branch remodels and branch transformation, mergers and acquisition, project management and specialized deployments, such as banking kiosks, digital signage and cash recyclers/cash dispensers.