Your RDC Partner of Choice
Our flexible managed services will help your RDC Program achieve better customer experiences and greater profitability
Help Desk Support
Our courteous and highly effective technicians are ready to assist your business customers with installations and quickly resolve issues.
Installations and Outreach
Reduce the time it takes for business customers to make their first transaction. We’ll ensure the speedy delivery of their check scanner and drive scheduling of installation appointments. We’ll make sure users are trained and that their equipment works seamlessly.
Conversions
It’s challenging to support users on more than one RDC platform. Our turnkey conversion services can unite your RDC users on one platform. Whether you choose a phased or big-bang approach, we’ll help you plan and execute a successful migration.
Exceptional Reporting
Our experienced and proactive account team will keep you up-to-date on your program’s performance. Plus, you’ll have access to reporting tools so you can gain real-time visibility into day-to-day activities, business customer experiences and device tracking data.
What Customers Say
RDC FULFILLMENT SERVICES
”At Colony Bank, we utilize Benchmark Technology Group for several areas within our bank. Branch Capture Scanners, Remote Deposit Scanners, Teller Receipt Printers, just to name a few. Benchmark provides the logistics to both our branches and RDC customers when it comes to service and shipping. They provide all of our supplies for these products and ship direct to the customer. This makes it extremely easy when issues arise. Benchmark’s technical expertise handles these systems for us and allows us to focus on our customer. Simply put Benchmark is awesome.”
RDC CONVERSION SERVICES
What exceeded everybody’s expectations was the communication that we had with the Benchmark project team—the actual people doing the RDC conversions…”
— Treasury Management Support & Implementation Manager, Regional Bank in the Southeast
BANK'S RDC CUSTOMER
I just want to say THANK YOU for hiring someone like “T. Villanueva.”
What a pleasure it was to receive THE BEST CUSTOMER SUPPORT SERVICE from your above mentioned rep.
Not only was he kind, understanding & SUPER HELPFUL, he also went the extra mile in making sure my support service needs were met with efficiency.
Very knowledgeable & savvy.
I am VERY pleased with the help I received today.
On behalf of myself (office manager) & our office, THANK YOU!
Kindest regards!
Physician’s Office
EBOOK
Outsource With Confidence
Is fulfillment becoming more challenging for your team to manage? Are customer satisfaction scores declining. It may be time to leverage a strategic partner to drive RDC program success.
Accelerate Branch Transformation
Banking Equipment & Repair Services
Benchmark Technology Group is the largest independent reseller of check scanners in the United States and also one of the largest resellers of financial equipment.
Get everything you need for modern, efficient operations from one trusted source.
- New and Refurbished Check Scanners, Printers and Other Equipment
- Repair Programs
- Equipment Acquisition Service
- Warehousing, Kitting and Just-in-Time Services
Managed Device Services
We offer a comprehensive portfolio of managed services that augment the capabilities and reach of your internal support departments.
Access the right resources at the right time — a crucial advantage for driving operational success.
- Acquisition and Conversion Services
- Branch Technology Services
- Help Desk Services
- Remote Deposit Capture Services
- Software Installation Services