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# Benchmark

## Sitemaps

- [XML Sitemap](https://www.benchmarktechnologygroup.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [How Teller Capture Equipment Impacts Customer Experience – And Why Your Branch May Need an Upgrade](https://www.benchmarktechnologygroup.com/how-teller-capture-equipment-impacts-customer-experience-and-why-your-branch-may-need-an-upgrade/) - Your bank or credit union needs its fleet of teller check scanners and printers to work seamlessly in the background while tellers complete transactions, get to know customers and pursue upselling opportunities. Technical glitches contribute to longer lines, associate discontent, and poor customer service.The 30 seconds that’s spent clearing a jam or restarting a scanner
- [The Top 3 Ways Benchmark Can Improve Operations in Your Bank or Credit Union](https://www.benchmarktechnologygroup.com/top-3-ways-benchmark-can-improve-operations/) - Banks and credit unions need the operational advantages of professional services, automation solutions and hardware services from a proven technology partner.
- [3 Ways Managed Device Services Can Help Banks and Credit Unions Cut Costs](https://www.benchmarktechnologygroup.com/3-ways-managed-device-services-will-help-banks-and-credit-unions-cut-costs-in-2024/) - By John Manganiello Director, Project Services, Benchmark Technology Group, Inc. As industry veterans predict a year of mergers and acquisitions, many financial institutions are taking steps to improve their resilience and agility as they contend with reduced deposits and higher interest rates. Many of them seek to become more agile to take advantage of emerging tech
- [Why FIs Need Managed Services to Simplify RDC Onboarding and Support](https://www.benchmarktechnologygroup.com/why-fis-need-managed-services-to-simplify-rdc-onboarding-and-support/) - Discover how managed services for RDC onboarding and technical support can be an investment in your bank's success, freeing it to focus on growth.
- [Top 5 Things to Consider When Choosing a Check Scanner](https://www.benchmarktechnologygroup.com/top-5-things-to-consider-when-choosing-your-check-scanner/) - Check scanner speed can impact productivity. That's why it's important to assess your options by type of feed, speed, manufacturer, size, and more.
- [Benchmark’s 2026 Banking Industry Predictions](https://www.benchmarktechnologygroup.com/benchmarks-2026-banking-industry-predictions/) - See what's ahead in 2026. Benchmark sales leaders share predictions and insights on the forces shaping performance and competition for banks and credit unions.
- [Four Decades of Operational Excellence: A Conversation With Tim Stobbe](https://www.benchmarktechnologygroup.com/four-decades-of-operational-excellence-a-conversation-with-tim-stobbe/) - VP of Tech Services Tim Stobbe reflects on Benchmark's legacy of operational excellence and its impact as a leading provider of refurbs and repair services.
- [Purchasing Refurbished Banking Equipment: An Overlooked Best Practice of Banks and Credit Unions](https://www.benchmarktechnologygroup.com/purchasing-refurbished-banking-equipment-an-overlooked-best-practice-of-banks-and-credit-unions-2/) - Banks and credit unions can save money by purchasing refurbished banking equipment. Refurb check scanners and other devices perform as good as new units.
- [Everything You Need To Know About Check Scanner Speed](https://www.benchmarktechnologygroup.com/everything-you-need-to-know-about-check-scanner-speed/) - It's important to consider check scanner speed when purchasing a new device. This decision should be determined by check volume and other factors.
- [Boost Productivity and Minimize Risk With a Branch Technology Health Check](https://www.benchmarktechnologygroup.com/boost-productivity-and-minimize-risk-with-a-branch-technology-health-check/) - Regular maintenance on your branch technology can reduce downtime and optimize its performance. These tips will help you take care of the devices you rely on.
- [Modernizing Banking Operations: The Case for Next-Level Cash Automation Solutions](https://www.benchmarktechnologygroup.com/modernizing-banking-operations-the-case-for-next-level-cash-automation-solutions/) - Banks and credit unions can benefit from advanced cash automation solutions that work with any cash recycler and give them robust reporting and analytics.
- [Banking Industry Predictions for 2025](https://www.benchmarktechnologygroup.com/banking-industry-predictions-for-2025/) - Our experts give their banking industry predictions for 2025 providing insights on digital transformation, customer experience, fraud and more.
- [The Dos and Don’ts of Treasury Client Onboarding](https://www.benchmarktechnologygroup.com/the-dos-and-donts-of-treasury-client-onboarding/) - Get pointers on how to successfully migrate business clients to new services. These client onboarding best practices support the client experience & growth.
- [Benchmark Technology Group Maintains Its SOC 2 Type 2 Certification](https://www.benchmarktechnologygroup.com/benchmark-technology-group-maintains-its-soc-2-type-2-certification/) - August 28, 2025 – Benchmark announces the successful renewal of its SOC 2 Type 2 certification for security, availability and confidentiality.
- [Digital Check, Benchmark Form New Avivatech Cash and Check Automation Company](https://www.benchmarktechnologygroup.com/digital-check-benchmark-form-new-avivatech-cash-and-check-automation-company/) - Today Digital Check Corp. announced the formation of Avivatech, a new software business specializing in cash and check software automation solutions in branch banking and retail payment management environments. The formation of Avivatech is a collaborative effort between Digital Check and Benchmark Technology Group, following the acquisition of Benchmark by Digital Check in January
- [Taking RDC Services to the Next Level](https://www.benchmarktechnologygroup.com/taking-rdc-services-to-the-next-level/) - How to Align Your Resources for Successful RDC Program Administration Onboarding merchants or business customers to remote deposit capture (RDC) services can be complicated and time-consuming. New service activations often require delivery of hardware (a check scanner) in addition to remote software installation and system configuration on the merchant’s or business member’s computer. ​​
- [The Ultimate Check Scanner Guide: Single Feed vs. Auto Feed](https://www.benchmarktechnologygroup.com/the-ultimate-check-scanner-guide-single-feed-vs-auto-feed/) - Check scanners come in all different colors, shapes, sizes, connectivity options, feeder size and more. Understanding the difference between single feed scanners vs. auto feed scanners can be a great way to narrow down the options and make your purchasing decision easier. Some examples of single feed check scanners include: Digital Check CX30, Panini i:Deal,
- [How to Make the Best of Your Bank or Credit Union Merger](https://www.benchmarktechnologygroup.com/how-to-make-the-best-of-your-bank-or-credit-union-merger/) - Mergers for banks and credit unions are very common. Achieving success and cohesion when your bank or credit union experiences a merger can be where challenges arise. Toolbox HR’s article Best Ways to Ensure a Productive Transition after a Merger explores three major points in any merger that can affect employees. After examining this article,
- [Top 5 Features of TraxIT That Can Make Your RDC Program Successful](https://www.benchmarktechnologygroup.com/top-5-features-of-traxit-that-can-make-your-rdc-program-successful/) - Offering the service of Remote Deposit Capture, also known as RDC, can often have a lot of moving parts. Procuring devices, shipping to merchants and ensuring that the end-users have the hardware and software needed to be up and running are just some of the obstacles that banks and credit unions face when managing RDC
- [How to Get the Best ROI From Your Check Scanners and Teller Printers](https://www.benchmarktechnologygroup.com/how-to-get-the-best-roi-from-your-check-scanners-and-teller-printers/) - ​Check scanners and teller printers are key devices in any bank or credit union. We understand the seriousness of investing in technology by selecting check scanners and printers, and we want to help maximize your financial device’s productivity. Increasing a check scanner or teller printer’s productivity is directly tied to device health. Focusing on prolonging
- [3 Reasons Why It’s Time to Streamline Cash Automation with CashWare](https://www.benchmarktechnologygroup.com/3-reasons-why-its-time-to-streamline-cash-automation-with-cashware/) - Enhancing your cash handling environment will always be beneficial. Cash automation is an opportunity for banks and credit unions to streamline cash handling operations. However, simply prioritizing cash automation in your financial institution is not enough. Combining cash automation with the power of CashWare helps streamline cash handling. CashWare is a middleware application that helps your teller application and cash
- [Top 3 Ways Benchmark Can Improve Operations in Your Bank or Credit Unions](https://www.benchmarktechnologygroup.com/top-3-ways-benchmark-can-improve-operations-in-your-bank-or-credit-unions/) - Creating an integrated strategy of success for your bank requires in-depth analysis and dedicated resources. However, maximizing the operational success in your bank or credit union is an ambitious goal to achieve on your own. Serving your customers is a priority but not successfully executing an operational upgrade could negatively impact your customers. Execute improved
- [What To Expect When Working With CashWare](https://www.benchmarktechnologygroup.com/what-to-expect-when-working-with-cashware/) - ​Inviting new technology into any environment can create frustration. Changes to your banking technology can have you reeling from negative past experiences. With these previous experiences in mind, Benchmark specifically designed a middleware application, CashWare, that streamlines your processes for cash recyclers. The design of CashWare makes it very easy to work with from all perspectives. With
- [Check Scanner Guide: RDC Check Scanners vs. Teller Check Scanners](https://www.benchmarktechnologygroup.com/check-scanner-guide-rdc-check-scanners-vs-teller-check-scanners/) - ​From your personal technology to banking technology, getting the best from your device depends on how you use it. Optimizing your banking technology is all about matching features with use. Banks and credit union can achieve higher ROIs on check scanners or teller printers simply by implementing the right technology in the right environment. With teller capture or remote deposit capture (RDC), often
- [Top 3 Ways To Optimize Your Bank With Installs and Upgrades](https://www.benchmarktechnologygroup.com/top-3-ways-to-optimize-your-bank-with-installs-and-upgrades/) - Efficient banking attracts customers and creates more growth opportunities. However, discovering strategies to optimize in your bank or credit union can be difficult. Instead, find ways to simplify and optimize with services you already need like Remote Deposit Capture services or Install and Upgrade services. Utilizing Benchmark's Install and Upgrade services delivers a superior customer experience while still finding
- [Transform Your Branch For the Future With Remote Deposit Capture](https://www.benchmarktechnologygroup.com/transform-your-branch-for-the-future-with-remote-deposit-capture/) - Modern customers have ever evolving demands based on comfort and ease. Banks and credit unions can have a hard time competing with the convenience of online banking. However, your bank or credit union can transform your branch into a future-oriented success driven institution. Prioritizing convenience, your bank or credit union could offer services outside of
- [Mistakes To Avoid With Your Installs and Upgrades](https://www.benchmarktechnologygroup.com/mistakes-to-avoid-with-your-installs-and-upgrades/) - Making mistakes is a part of any new process, but some mistakes you should never make twice. Building a foundation of proactive strategy to avoid mistakes will give you more control and achieve greater success with the installs and upgrades at your bank or credit union. Shaping your understanding of efficient and effective installs and upgrades clarifies
- [The Power of Managed Services: 3 Advantages of Outsourcing Help Desk Services for Banks and Credit Unions](https://www.benchmarktechnologygroup.com/the-power-of-managed-services-3-advantages-of-outsourcing-help-desk-services-for-banks-and-credit-unions/) - Like many banks and credit unions, you may have considered outsourcing help desk services in the past. Now, with the ongoing labor shortage impacting the availability of seasoned IT professionals, this option may be more strategic than ever for your organization. The Value of Outsourced Help Desk Services Help desk services impact both employee and
- [WEBINAR: Next-Level Cash Automation: The Key to Unlocking Control and Visibility of Cash Operations](https://www.benchmarktechnologygroup.com/webinar-next-level-cash-automation-the-key-to-unlocking-control-and-visibility-of-cash-operations/) - Prepare for the Future of Cash Automation Join on Wednesday, October 11, 2023, for an informative webinar on the current state of branch cash management. You'll gain insight to help your FI transition to next-level efficiency, security and control! In this rapidly evolving landscape, it’s critical to prioritize innovation and efficiency in every area, including
- [What’s Next in Banking? 2024 Predictions From Your Branch Transformation Partner](https://www.benchmarktechnologygroup.com/whats-next-in-banking-2024-predictions-from-your-branch-transformation-partner/) - Benchmark's Predictions, From Interest Rates to Services and Devices 2023 proved tough for financial institution (FI) leaders. As banks and credit unions faced mounting pressures due to inflation, regulatory considerations, and higher interest rates, it got more challenging to stay on course with technology investments. However, we believe bankers will find 2024 to be a much better
- [Green Banking: Sustainability Strategies for #Banks and #Credit Unions](https://www.benchmarktechnologygroup.com/green-banking-sustainability-strategies-for-banks-and-credit-unions/) - ​Banks and credit unions have a responsibility to sustainability as a part of their community and global impact. Sustainability can be seen as an unnecessary or expensive venture, especially in community banking. However, BBVA notes that sustainability can create opportunities for banks or credit unions. Focusing on these opportunities can often lead to less costly
- [How CashWare Helps Your Tellers with Productivity](https://www.benchmarktechnologygroup.com/how-cashware-helps-your-tellers-with-productivity/) - There is a direct relationship between customer service and productivity in a financial institution. To understand this correlation, you need to identify the key components of high-quality customer services. Customer satisfaction and customer experience are key components of customer service. Banks and credit unions have to craft not only a welcoming atmosphere and ambiance but
- [Building Efficiency with Financial Devices in Your Branch](https://www.benchmarktechnologygroup.com/building-efficiency-with-financial-devices-in-your-branch/) - ​Understanding your customer’s experience while visiting a branch of your bank or credit union can help identify potential obstacles to customer satisfaction. One aspect that affects branch visits is transactional efficiency. Enhancing efficiency in transactions can be key to increasing customer satisfaction. Ensuring that your financial devices are updated and kept in an effective location
- [Optimizing Cash Automation in 2021](https://www.benchmarktechnologygroup.com/optimizing-cash-automation-in-2021/) - Implementing cash automation in your bank or credit union is no longer the bare minimum for keeping customers happy. Starting 2021 with a focused strategy to enhance cash automation will help lead to success throughout the year. Optimizing your cash automation environment can benefit not only your customers but your branch and tellers as well.
- [How Benchmark’s Warranty Program Saves You Money](https://www.benchmarktechnologygroup.com/how-benchmarks-warranty-program-saves-you-money/) - ​Investing in the continued health of your fintech devices is an impactful strategy, not only to ensure longevity from your devices but to also save money for your bank or credit union. Benchmark offers warranties, which reflect our repair programs, so that we can continue to provide quality and efficient service beyond fulfillment and installation.
- [Upgrade Check Scanners for Remote Deposit Capture in Your Bank or Credit Union](https://www.benchmarktechnologygroup.com/upgrade-check-scanners-for-remote-deposit-capture-in-your-bank-or-credit-union/) - ​All Remote Deposit Capture, RDC, programs across all banks and credit unions have one thing in common, check scanners. However, how your bank or credit union approaches check scanner technology could be a critical element in the success of your RDC program. Keeping check scanners current with the latest updates on your core software or
- [Keep Banking Customers Happy With Installs & Upgrades](https://www.benchmarktechnologygroup.com/keep-banking-customers-happy-with-installs-upgrades/) - ​When it comes to making your customers happy, one thing reigns supreme: positive customer experiences. When navigating customer happiness providing an easy and frictionless experience is extremely valuable. Banking customers have more options than ever to select traditional banking, mobile banking, or a hybrid of the two. When your customers are overwhelmed by options, you
- [RDC Guide: The Importance of Installs and Upgrades](https://www.benchmarktechnologygroup.com/rdc-guide-the-importance-of-installs-and-upgrades/) - Remote Deposit Capture programs have to execute each step of the process quickly and flawlessly. From logistics to procurement to installation RDC program management requires being organized and resourceful. Utilizing resources that reflect your level of care can be the most challenging part. Our RDC management offers solutions that can support fulfillment, logistics, and a
- [How Cash Automation Lessens the Impact of Labor Shortages for Banks and Credit Unions](https://www.benchmarktechnologygroup.com/how-cash-automation-lessens-the-impact-of-labor-shortages-for-banks-and-credit-unions/) - There seems to be no end in sight to the current labor shortages in banks and credit unions. This labor challenge can negatively impact a financial institution's operational performance. The intense competition for workers and high turnover rates suggests hiring new people might not be the only solution to today's workforce challenges. Ultimately, banks and
- [Benchmark Technology Group Names Preston Herrin President](https://www.benchmarktechnologygroup.com/benchmark-technology-group-names-preston-herrin-president/) - Northbrook, IL, April 17th, 2023 – Digital Check Corp., a leading provider of image capture and payments processing technology, announced that Preston Herrin has assumed the title of President of its Benchmark Technology Group subsidiary. Herrin formally joined the company on January 30, following a two-year consulting engagement assisting with the integration of Benchmark and
- [Digital Check Product Discontinuation Update](https://www.benchmarktechnologygroup.com/digital-check-product-discontinuation-update/) - Digital Check is discontinuing a few models from the SmartSource line of check scanners. Digital Check will continue to provide support for the discontinued models for at least four years from the date of purchase. These models include: Digital Check SmartSource Expert (1 pocket): The Expert Elite is the replacement for this model. Orders will
- [Benchmark selected as Top 10 Banking Tech Solution Provider 2019](https://www.benchmarktechnologygroup.com/benchmark-selected-as-top-10-banking-tech-solution-provider-2019/) - Benchmark Technology Group was recently selected as a Top 10 Banking Tech Solution Provider of 2019 by MyTechMag. This honor earned Benchmark the cover feature for the March 2019 Banking Edition of the magazine. We are proud of the entire BTG team for helping to contribute to this achievement! MyTechMag's March 2019 Banking edition can
- [Benchmark Announces CashWare Now Certified for CIMA’s AST9000 Cash Recycler](https://www.benchmarktechnologygroup.com/benchmark-announces-cashware-now-certified-for-cimas-ast9000-cash-recycler/) - Benchmark Technology Group is pleased to announce that the CIMA AST9000 is now certified with Benchmark’s CashWare software. The AST9000 is the latest and most advanced cash recycler in the CIMA lineup of financial cash recyclers. The AST9000 will join the 7000 and 7016 cash recyclers certified for full functionality support with CashWare. Benchmark would
- [Benchmark Achieves Panini Platinum Partner Status](https://www.benchmarktechnologygroup.com/benchmark-achieves-panini-platinum-partner-status/) - It was an honor to welcome Panini executives to our Alpharetta headquarters last week, where they presented us with an award designating Benchmark as a Panini Platinum Partner for 2023. ​Benchmark has worked closely with Panini for more than 15 years. In addition to working together daily, the Panini and Benchmark teams have collaborated to
- [Benchmark Technology Group, Inc. Achieves SOC 2 Type 2 Compliance Certification](https://www.benchmarktechnologygroup.com/benchmark-technology-group-inc-achieves-soc-2-type-2-compliance-certification/) - Reflects Company's Longstanding Commitment to Data Security ​ALPHARETTA, Ga., July 17, 2023 – Benchmark Technology Group, Inc., a leading reseller serving financial institutions with IT services and logistics, banking equipment, cash and check automation solutions announced today the successful completion of its Service Organization Control (SOC) 2 Type 2 certification. This certification demonstrates compliance with
- [Benchmark Technology Group, Inc. Renews and Expands Its SOC 2 Type 2 Certification](https://www.benchmarktechnologygroup.com/benchmark-technology-group-inc-renews-and-expands-its-soc-2-type-2-certification/) - Company is now certified for Security, Confidentiality, and Availability ALPHARETTA, Ga., June 25, 2024 – Benchmark Technology Group, Inc., a leading reseller serving financial institutions with managed device services and logistics, banking equipment, and cash and check automation solutions, recently renewed and expanded its System and Organization Controls (SOC) 2 Type 2 certification to cover
- [Benchmark Technology Group, Inc. Names Hampton Hale VP of Business Development and Marketing](https://www.benchmarktechnologygroup.com/benchmark-technology-group-inc-names-hampton-hale-vp-of-business-development-and-marketing/) - An important step in the company’s forward-looking plans ALPHARETTA, Ga., March 12, 2024 – Benchmark Technology Group, Inc., a leading reseller serving financial institutions with IT services and logistics, banking equipment, and cash and check automation solutions, has added Hampton Hale as its new VP of Business Development and Marketing, effective March 4. Hale oversees
- [Top 3 Solutions to Help Solve Check Scanner Troubles](https://www.benchmarktechnologygroup.com/top-3-solutions-to-help-solve-check-scanner-troubles/) - ​Managing your check scanners can come with the occasional technical issue whether you’re a bank or credit union or even a merchant utilizing remote deposit capture. Knowing common solutions when your device is in need will ensure you are optimizing ROI on your check scanner. Investing in high quality check scanners can help build efficiencies
- [Why Your Treasury and IT Department will love TraxIT](https://www.benchmarktechnologygroup.com/why-your-treasury-and-it-department-will-love-traxit/) - ​Creating solutions that satisfy two very different departments inside your bank or credit union can seem impossible. Treasury departments and IT departments in financial institutions have important priorities but finding a solution that helps both departments simultaneously can be a challenge. However, Benchmark has created a custom solution, TraxIT, that delivers more control to your
- [Top 3 things You Didn’t Know About Installs and Upgrades](https://www.benchmarktechnologygroup.com/top-3-things-you-didnt-know-about-installs-and-upgrades/) - ​While you can always expect a positive customer experience and reliable results, Benchmark strives to make each customer’s experience reflect our top standards. We utilize tools and resources to ensure that your bank, credit union, and end-user receive the best from Benchmark. Benchmark and the financial world have been experiencing a boom in remote deposit
- [RDC Guide: How to Select Successful Help Desk Services](https://www.benchmarktechnologygroup.com/rdc-guide-how-to-select-successful-help-desk-services/) - Mention IT support or Help Desk services to anyone and the same flood of horror stories come to mind. Whether it's in or out of work your customer has run into technical issues that they couldn't face alone. Your Remote Deposit Capture, RDC, customers have to trust that your bank or credit union will select

## Pages

- [Home - 06.01.2025](https://www.benchmarktechnologygroup.com/) - We offer managed services for technology migrations, RDC, client onboarding, KYC, and more. Our goal: help banks improve productivity & the customer experience.
- [Our Partners](https://www.benchmarktechnologygroup.com/our-partners/) - Our PartnersWe leverage our partnerships to deliver innovative solutions that drive customer success. Benchmark is a certified warranty repair center for AddMaster, ARCA, Digital Check, Epson and Panini. Certified Warranty Repair Cashware Partner Certified Warranty RepairCashware Partner Cashware Partner Cashware Partner Certified Warranty Repair Certified Warranty Repair Cashware Partner Certified Warranty Repair Cashware Partner Certified
- [Repair Programs](https://www.benchmarktechnologygroup.com/repair-programs/) - Maximize ROI on your check scanners, receipt printers, currency counters and more. We offer depot repair and AUR, plus a 180-day warranty on every repair.
- [Weighing Options for RDC](https://www.benchmarktechnologygroup.com/rdc-options/) - IN-HOUSE OR OUTSOURCED Choose the right model for RDC success GET THE COMPARISON CHART Outsourcing and hybrid models offer much-needed advantages. Our RDC Comparison Chart will help you and your team decide if it makes sense to manage RDC in house or leverage the expertise of a trusted partner, who can manage some or all
- [Treasury Solutions Forum 2025](https://www.benchmarktechnologygroup.com/treasury-solutions-forum/) - Join fellow treasury leaders for this powerful knowledge exchange. Gain insights, network, and leave with a new playbook to grow and scale.
- [RDC Services](https://www.benchmarktechnologygroup.com/rdc-services/) - Benchmark offers flexible services to help you administer your RDC program, from fulfillment and onboarding to technical support and conversions.
- [Cash Automation](https://www.benchmarktechnologygroup.com/cash-automation/) - Achieve next-level cash automation with CashWare. CashWare optimizes the functionality of cash recyclers and empowers tellers to provide exceptional service.
- [AFP](https://www.benchmarktechnologygroup.com/afp-conference/) - Reach the High Mark of Treasury Innovation Book a meeting Here's What We're Showcasing in Booth 1947 Client Migration Services Accelerate onboarding and client activation. Currency Optimization Services Simplify and optimize cash handling for retail clients. RDC Fulfillment Services Maximize the success of your RDC program. For a deeper dive, schedule a 30-minute Discovery Session
- [Currency Counters](https://www.benchmarktechnologygroup.com/currency-counters/) - Benchmark offers Kisan and Semicon currency counters and discriminators to speed cash processing, improve accuracy, and support efficient branch operations.
- [Thank You For Refurb Quote Request](https://www.benchmarktechnologygroup.com/thank-you-refurb/) - We provide the best quality reconditioned check scanners and printers. Our representatives will be in touch with a competitive quote.
- [Contact Us - Copy](https://www.benchmarktechnologygroup.com/contact-us-copy/) - Our experts are ready to answer your questions about products, services, or solutions. We'll also connect you with CashWare support.
- [Check Scanners](https://www.benchmarktechnologygroup.com/check-scanners/) - We offer check scanners and printers from Digital Check, Panini, Canon, Epson, ARCA, and RDM, for fast, accurate deposits for teller capture and RDC workflows.
- [KISAN Cash Handling Devices](https://www.benchmarktechnologygroup.com/kisan-devices/) - Benchmark offers currency counters and sorters from KISAN, giving banks and other businesses the sturdy, easy-to-maintain devices they need to manage cash.
- [Cash Automation Demo](https://www.benchmarktechnologygroup.com/cw-ca-demo/) - CASH AUTOMATION DEMO The CashWare and CashWare Advisor Solutions Watch It Now! RELATED CONTENT​
- [Ebook-Outsource with Confidence](https://www.benchmarktechnologygroup.com/rdc-ebook/) - EBOOK: OUTSOURCE WITH CONFIDENCE Leverage a Strategic Partner to Drive RDC Program Success It takes a lot of resources and coordination to provide the excellent, seamless experience your Remote deposit capture (RDC) customers deserve. With limited personnel and infrastructure, how can you efficiently operate your program and eliminate friction in RDC onboarding, support and service
- [RDC Assessment](https://www.benchmarktechnologygroup.com/rdc-assessment/) - Do you have the resources, time and systems to successfully administer your RDC program? This assessment uncovers gaps in fulfillment, onboarding & support.
- [Refurbs for Less](https://www.benchmarktechnologygroup.com/refurbs-for-less/) - Get high-quality reconditioned check scanners & receipt printers for your branch or business. Save big without sacrificing performance. Request a quote today!
- [Expert Check Scanner Repair](https://www.benchmarktechnologygroup.com/check-scanner-repair/) - Expert Repairs for Check Scanners Quick turnaround, comprehensive warranty GET A QUOTE Don't rush to replace your broken check scanner or receipt printer We can help! Our expert repair services can save you money.Get a quote today and put your equipment — and your budget — back on track.Every repair is backed by a hassle-free
- [Traxit Online Fulfillment - RDC Services](https://www.benchmarktechnologygroup.com/rdc-services/traxitonlinefulfillment/) - The TraxIT online fulfillment system gives your team one place to order and track equipment, installations and services. The result? Greater productivity.
- [Technology Installations and Upgrades](https://www.benchmarktechnologygroup.com/installs-and-upgrades/) - Our technical experts handle remote and onsite software and hardware installations and network upgrades. No projects is too large or small. Get a quote today.
- [Services](https://www.benchmarktechnologygroup.com/services/) - Reduce the burden of managing complex banking technology. Benchmark's managed services support branch and treasury with installs, upgrades, help desk, and more.
- [Products](https://www.benchmarktechnologygroup.com/products/) - Looking for high-quality financial equipment? We can help. We work with top manufacturers to offer banks check scanners, printers, currency counters, and more.
- [Signature Pads](https://www.benchmarktechnologygroup.com/signature-pads/) - Need signature pads for your branches? Benchmark provides trusted solutions from Topaz and Wacom to support secure, efficient, esignature capture. Get a quote.
- [Printers](https://www.benchmarktechnologygroup.com/printers/) - Shop high-quality receipt printers from Canon, Digital Check, Epson, and more. Benchmark maintains inventory to meet your needs. Request a quote today!
- [Card and ID Scanners](https://www.benchmarktechnologygroup.com/card-scanners/) - Accelerate identity verification & transaction processing with Card & ID scanners from Acuant, Ambir, and Panini--trusted solutions available from Benchmark.
- [Fraud Prevention Services](https://www.benchmarktechnologygroup.com/fraud-mitigation/) - As fraudulent activity increases, banks will have to migrate their treasury clients to secure platforms, such as ACH. See how Benchmark's Fraud Services help.
- [Retail Banking Forum](https://www.benchmarktechnologygroup.com/retail-banking-forum-2026/) - Retail Banking ForumApril 29-30, 2026 | ALPHARETTA, GA REGISTER NOW Brought to you by An Open Field for Straight Talk As a retail banking leader, you need a space where you can engage directly and candidly with industry peers and solution experts. That’s why we developed the Retail Banking Forum — a complimentary two-day invitation-only
- [Careers](https://www.benchmarktechnologygroup.com/careers/) - CAREERS SEARCH OPEN JOBS Take Your Career to the Next Level Are you a hardworking individual who thrives as part of a team? Do you have a passion for solving problems or helping people make technology operate seamlessly? Do you enjoy repairing technical devices or equipment? Are you driven to succeed beyond your latest accolade?
- [Infographic: Fraud Services - Thank You](https://www.benchmarktechnologygroup.com/infographic-fraud-services-thank-you/) - THANK YOU! Click the button below to get your copy of our Fraud Prevention Services infographic. DOWNLOAD NOW Related Content
- [Legal Notices](https://www.benchmarktechnologygroup.com/legal-notices/) - Legal Notices Quick Access: Warranty Statement | Purchase Agreement Website Terms and Conditions The following terms and conditions apply to the content and use of the Benchmark Technology Group (“BENCHMARK”) website (www.benchmarktechnologygroup.com). Using this site indicates that you have read and accepted these terms and conditions. This website is owned by Benchmark Technology Group. Access
- [Support](https://www.benchmarktechnologygroup.com/support/) - Support The best way to get support is to either complete the Support Request form below, email TechSupport@benchmark.solutions or call 470-865-6100. The next available Help Desk personnel will contact you to assist you. Full Name Company Email Job Title Phone Company Website Location of Issue What is the issue you need support with? Send EMAIL
- [About Us](https://www.benchmarktechnologygroup.com/about-us/) - ABOUT US Providing the Services, Solutions and Technologies That Drive Success Benchmark Technology Group helps banks and credit unions maximize the value of their technology investments and extend the capabilities of internal teams.For nearly 40 years, Benchmark has assisted financial institutions in migrating to new technologies and business models to offer the consumer best-in-class service
- [Currency Optimization](https://www.benchmarktechnologygroup.com/currency-optimization/) - Our Currency Optimization Program lets commercial bankers offer retailers a hosted smart safe solution that automates cash management and optimizes working capital.
- [How We Can Help](https://www.benchmarktechnologygroup.com/how-we-can-help/) - We're your one-stop shop for branch transformation. We'll handle project management and installation for your branch technology upgrade/equipment deployment.
- [BioCred from Panini](https://www.benchmarktechnologygroup.com/biocred-from-panini/) - Discover BioCred Secure Desk, a powerful universal identity platform designed to prevent fraud in the bank branch. Learn more and get request a trial today.
- [Lifecycle Services](https://www.benchmarktechnologygroup.com/lifecycle-services/) - Maximize ROI on tech investments with our lifecyle services, spanning everything from procurement, fulfillment and installation to decommissioning and disposal.
- [Help Desk](https://www.benchmarktechnologygroup.com/help-desk/) - We focus on fast issue resolution, so your technology and operations run smoothly. Trust our help desk services to address end users' immediate support needs.
- [Fresh Identity for New Era](https://www.benchmarktechnologygroup.com/fresh-identity-for-new-era/) - Benchmark Technology Group is now, simply and definitively, Benchmark This new name comes with a bold new visual identity that captures the power, precision, and performance that define who we are today.Our refreshed brand identity draws inspiration from elite athletes — channeling the drive, discipline, and teamwork of athletes performing at their highest level.Our intent
- [Sell Used Financial Equipment](https://www.benchmarktechnologygroup.com/sell-used-equipment/) - Sell Used Financial Equipment Trying to upgrade your branch and not sure what to do with your old equipment? What if you could get rid of the equipment and make a quick buck at the same time? Here at Benchmark, we buy used financial equipment and would love to hear what you have to sell!
- [Quote Request](https://www.benchmarktechnologygroup.com/quote/) - Get a Quote Are you interested in our products, services or solutions? Request a quote today. EMAIL ADDRESSinfo@benchmark.solutionsTELEPHONE NUMBER470-865-6000PHYSICAL ADDRESS1665 Bluegrass Lakes ParkwayAlpharetta, GA 30004
- [Contact Us](https://www.benchmarktechnologygroup.com/contact-us/) - Contact Us Our team is ready to answer your questions about products, services or solutions. Click here for CashWare support. EMAIL ADDRESSinfo@benchmark.solutionsTELEPHONE NUMBER470-865-6000PHYSICAL ADDRESS1665 Bluegrass Lakes ParkwayAlpharetta, GA 30004 Need CashWare Support? GO TO THE AVIVATECH SUPPORT PAGE
- [Tim Wolfe - Senior Account Executive](https://www.benchmarktechnologygroup.com/tim-wolfe/) - TIM WOLFE Senior Account Executive 470-865-6061 SCHEDULE A MEETING Let's Meet at MSUG 2025 I look forward to connecting with new and old friends at this year’s conference.Be sure to stop by Booth 13! I’ll be showcasing our new and refurbished equipment as well as providing an overview our managed services for branch banking and
- [News](https://www.benchmarktechnologygroup.com/news/) - NEWS CENTER Benchmark Technology Group Maintains Its SOC 2 Type 2 Certification August 28, 2025 Comprehensive audit recertifies the company’s systems for security, confidentiality, and availability ALPHARETTA, Ga., August 28, 2025 – Benchmark Technology Group, Inc., a leading financial technology Read More » Benchmark Technology Group, Inc. Renews and Expands Its SOC 2 Type 2
- [Wacom Branch Solutions](https://www.benchmarktechnologygroup.com/wacom-branch-solutions/) - EXPERIENCE THE WACOM DIFFERENCE REQUEST YOUR FREE 30-DAY TRIAL Take Wacom technology for a spin. We’re proud to partner with Wacom to help your financial institution streamline electronic signatures with efficient, cost-effective, and durable solutions. Wacom offers: Signature pads with premium resolution and durability Interactive pen displays for total document views while signing Straightforward integration
- [TraxIT Online Fulfillment](https://www.benchmarktechnologygroup.com/traxit-online-fulfillment/) - TRAXIT ONLINE FULFILLMENT One Place to Manage the RDC Technologyin Your Business Our online fulfillment system, TraxIT, is an extension of our RDC services. This solution allows you and your team to have one place to manage the RDC technology in your business.​If you are in the process of expanding your RDC offerings, TraxIT will
- [Encoders](https://www.benchmarktechnologygroup.com/encoders/) - Encoders Maverick Mx-3 Touch Encoder Maverick’s new Mx-3 Touch Exception Item Encoder has both a standard keyboard for quick entry and a touch screen for navigation. Snap in a ribbon, select a function tile via the touch screen, key in data, and begin encoding. It’s really just that easy. The space saving Mx-3 Touch is
- [Coin Counters](https://www.benchmarktechnologygroup.com/coin-counters/) - Coin Counters Semacon S-500 Series Heavy Duty Coin Sorter/Value Counter The Semacon S-500 Series Mixed Coin Sorter / Value Counter features an easy-to-use control panel while offering an extensive array of features and options for a variety of businesses including banks, casinos, retail stores and fundraising organizations. This machine sorts and counts all five U.S.
- [Document Scanners](https://www.benchmarktechnologygroup.com/document-scanners/) - Document Scanners Fujitsu fi-6770 Production Document Scanner The Fujitsu fi-6770 is a high volume, production document scanner. This document scanner allows for color, duplex scanning and includes dual control panels. The swivel Automatic Document Feeder and flatbed are what differentiates this scanner from the fi-6670 document scanner. The fi-6770 has scan speeds of up to
- [Cash Automation Infographic](https://www.benchmarktechnologygroup.com/cash-automation-infographic/) - INFOGRAPHIC Advancing the Banking Model Through Branch Transformation Solutions DOWNLOAD With advanced cash automation solutions, your bank or credit union can bring new efficiencies to cash operations, helping to reduce cash management costs and increase visibility and security — all while giving your personnel more time to expand customer relationships.​Download this infographic for a quick
- [Cash Automation](https://www.benchmarktechnologygroup.com/blog/cash-automation/) - THE BENCHMARK BLOG Explore Our Insights Modernizing Banking Operations: The Case for Next-Level Cash Automation Solutions October 5, 2023 Banks and credit unions need better ways to manage cash. It’s true: the number of cash transactions has declined, but with fewer personnel, there’s still Read More » How Cash Automation Lessens the Impact of Labor
- [Branch Technology](https://www.benchmarktechnologygroup.com/blog/branch-technology/) - THE BENCHMARK BLOG Explore Our Insights Four Decades of Operational Excellence: A Conversation With Tim Stobbe December 2, 2025 By Zoe Tillman As Benchmark marks its 40th anniversary, we’re taking time to highlight the people who have shaped our journey. Today, we sat down Read More » Boost Productivity and Minimize Risk With a Branch
- [Banking Solutions](https://www.benchmarktechnologygroup.com/banking-solutions/) - MANAGED IT SERVICES FOR BANKS Empower your teams to focus on more strategic priorities while we handle all your device management needs, from technology installations, upgrades and fulfillment to repairs and lifecycle services. REQUEST A CONSULTATION Get Ahead of Resource Challenges With Banking Technology Solutions Branch automation and branch transformation projects can put a strain
- [Edie Davis - Account Executive](https://www.benchmarktechnologygroup.com/edie-davis/) - EDIE DAVIS Account Executive 470-865-6064 SCHEDULE A MEETING Your RDC Partner of Choice Our flexible managed services will help your RDC Program achieve better customer experiences and greater profitability Help Desk Support Our courteous and highly effective technicians are ready to assist your business customers with installations and quickly resolve issues. Installations and Outreach Reduce
- [Nikki Picklesimer - Strategic Account Manager](https://www.benchmarktechnologygroup.com/nikki-picklesimer/) - NIKKI PICKLESIMER Strategic Account Manager 470-865-6070 SCHEDULE A MEETING Your RDC Partner of Choice Our flexible managed services will help your RDC Program achieve better customer experiences and greater profitability Help Desk Support Our courteous and highly effective technicians are ready to assist your business customers with installations and quickly resolve issues. Installations and Outreach Reduce
- [Robert Haran - Senior Account Executive](https://www.benchmarktechnologygroup.com/robert-haran/) - ROBERT HARAN Account Executive 470-865-6069 SCHEDULE A MEETING Your RDC Partner of Choice Our flexible managed services will help your RDC Program achieve better customer experiences and greater profitability Help Desk Support Our courteous and highly effective technicians are ready to assist your business customers with installations and quickly resolve issues. Installations and Outreach Reduce
- [Stephanie Johnson - Senior Account Executive](https://www.benchmarktechnologygroup.com/stephanie-johnson/) - STEPHANIE JOHNSON Senior Account Executive 470-865-6076 SCHEDULE A MEETING Your RDC Partner of Choice Our flexible managed services will help your RDC Program achieve better customer experiences and greater profitability Help Desk Support Our courteous and highly effective technicians are ready to assist your business customers with installations and quickly resolve issues. Installations and Outreach
- [Testimonials](https://www.benchmarktechnologygroup.com/testimonials/) - TESTIMONIALS TestimonialsDiscover why working with Benchmark is always a top choice for customers and partners TestimonialsDiscover why working with Benchmark is always a top choice for customers and partners “I wanted to write you to and let you know how thrilled we have been with the CashWare recycler software. With Benchmark’s installation and training support
- [Infographic: Managed Services for RDC](https://www.benchmarktechnologygroup.com/managed-services-for-rdc/) - REDUCE FRICTION IN YOUR RDC PROGRAM Streamline Operations With a Managed Services Partner Treasury teams face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies banks and credit unions gain when partnering with a proven managed services provider. Gain Clarity and Focus
- [Workshops](https://www.benchmarktechnologygroup.com/cash-recycler-workshops/) - CASH RECYCLER WORKSHOPS Request a Workshop Trying to Compare Cash Recyclers? We offer customized Cash Recycler Workshops to let you test drive all the latest models under one roof!Benchmark is recycler-agnostic, meaning that we do not try to sway you one way or another as you evaluate your device options. We provide you with:Customized Cash
- [Webinar: Next-Level Cash Automation](https://www.benchmarktechnologygroup.com/cash-automation-webinar/) - ON-DEMAND WEBINAR NEXT-LEVEL CASH AUTOMATION Gain Better Cash Control What’s the current state of the branch cash management; and how can your FI boost cash efficiency, security and control?In this on-demand webinar we explore the value of next-level cash automation systems. You’ll learn how these modern solutions empower you to:Improve customer experiences​Streamline and accelerate workflows,
- [Refurbished Equipment - the Refurb Advantage](https://www.benchmarktechnologygroup.com/the-refurb-advantage/) - REFURBISHED EQUIPMENT GET A QUOTE Expertly Reconditioned. Affordably Priced. Refurbished equipment from Benchmark looks and performs like new. It’s the affordable option for your branches and your RDC program. Take a Tour of Our Operations Backed by our 40 years of refurbishment expertise and our rock-solid warranty program, ​your reconditioned product will deliver a substantial
- [Blog](https://www.benchmarktechnologygroup.com/blog/) - THE BENCHMARK BLOG Explore Our Insights Benchmark’s 2026 Banking Industry Predictions January 15, 2026 Bank and credit union leaders face a more complex operating environment in 2026, one defined by increasing technology challenges. Under these uncertain conditions, they can Read More » Four Decades of Operational Excellence: A Conversation With Tim Stobbe December 2, 2025
- [Upgrading Your Teller Capture Equipment](https://www.benchmarktechnologygroup.com/teller-capture-upgrade/) - TRANSFORMING YOUR BRANCH Thinking of Upgrading Your Teller Capture Technology? ​​With the right technology, branch transactions are seamless, and tellers have time to connect with customers and discover their needs.​Does your bank or credit union need new check scanners or printers?Are tellers frustrated with equipment that’s slow or malfunctions too often?Are you looking for ways
- [2018 archive](https://www.benchmarktechnologygroup.com/news/2018-archive/) - NEWS CENTER 2018 Digital Check Product Discontinuation Update June 20, 2018 Digital Check is discontinuing a few models from the SmartSource line of check scanners. Digital Check will continue to provide support for the discontinued models Read More » Contact 470-865-6000info@btg-us.comM-F: 8:30 AM – 5:00 PM Archives All202520242023202120192018
- [2019 archive](https://www.benchmarktechnologygroup.com/news/2019-archive/) - NEWS CENTER 2019 Benchmark selected as Top 10 Banking Tech Solution Provider 2019 April 15, 2019 Benchmark Technology Group was recently selected as a Top 10 Banking Tech Solution Provider of 2019 by MyTechMag. This honor earned Benchmark the cover feature Read More » Contact 470-865-6000info@btg-us.comM-F: 8:30 AM – 5:00 PM Archives All202520242023202120192018
- [2021 archive](https://www.benchmarktechnologygroup.com/news/2021-archive/) - NEWS CENTER 2021 Digital Check, Benchmark Form New Avivatech Cash and Check Automation Company May 5, 2021 Today Digital Check Corp. announced the formation of Avivatech, a new software business specializing in cash and check software automation solutions in branch banking Read More » Benchmark Announces CashWare Now Certified for CIMA’s AST9000 Cash Recycler
- [2023 archive](https://www.benchmarktechnologygroup.com/news/2023-archive/) - NEWS CENTER 2023 WEBINAR: Next-Level Cash Automation: The Key to Unlocking Control and Visibility of Cash Operations September 15, 2023 Prepare for the Future of Cash Automation Join on Wednesday, October 11, 2023, for an informative webinar on the current state of branch cash management. Read More » Benchmark Technology Group, Inc. Achieves SOC 2
- [2025 archive](https://www.benchmarktechnologygroup.com/news/2025-archive/) - NEWS CENTER 2025 Benchmark Technology Group Maintains Its SOC 2 Type 2 Certification August 28, 2025 Comprehensive audit recertifies the company’s systems for security, confidentiality, and availability ALPHARETTA, Ga., August 28, 2025 – Benchmark Technology Group, Inc., a leading financial technology Read More » Contact 470-865-6000info@btg-us.comM-F: 8:30 AM – 5:00 PM Archives All202520242023202120192018
- [2024 archive](https://www.benchmarktechnologygroup.com/news/2024-archive/) - NEWS CENTER 2024 Benchmark Technology Group, Inc. Renews and Expands Its SOC 2 Type 2 Certification June 25, 2024 Company is now certified for Security, Confidentiality, and Availability ALPHARETTA, Ga., June 25, 2024 – Benchmark Technology Group, Inc., a leading reseller serving financial institutions Read More » Benchmark Technology Group, Inc. Names Hampton Hale VP
- [Check Joggers](https://www.benchmarktechnologygroup.com/check-joggers/) - Check Joggers Syntron CheckMate Check Jogger The Syntron CheckMate Check Jogger is specifically designed to help you meet your Check 21 Act processing needs by streamlining your work flow. The CheckMate Jogger’s compact size allows strategic placement close at hand. It weighs less than 10 pounds and is ideal for jogging small quantities of checks.
- [RDC Checklist](https://www.benchmarktechnologygroup.com/managed-rdc-services-checklist/) - RDC CHECKLIST Choose the Right Partnerfor Your RDC Program Download Now Start evaluating managed RDC services providers There are a lot of options when it comes to managed RDC services. This checklist will guide you through these key decision points:FulfillmentOnboardingTechnical and Device SupportStrategic Support Resources As a result, you’ll have the insight you need to
- [RDC Services Case Study](https://www.benchmarktechnologygroup.com/rdc-services-case-study/) - CASE STUDY GROWING REGIONAL BANK After an acquisition, a regional bank based in the Southeast had to migrate a large volume of merchant services customers to the chosen remote deposit capture (RDC) services platform. Discover why they chose Benchmark’s RDC conversion services and the strategic advantages they gained. Key Project Highlights: Conversions completed in 30
- [The Benchmark Blog](https://www.benchmarktechnologygroup.com/blog/blog/) - THE BENCHMARK BLOG Explore Our Insights Modernizing Banking Operations: The Case for Next-Level Cash Automation Solutions October 5, 2023 Banks and credit unions need better ways to manage cash. It’s true: the number of cash transactions has declined, but with fewer personnel, there’s still Read More » How Cash Automation Lessens the Impact of Labor
- [TraxIT Refresh](https://www.benchmarktechnologygroup.com/traxit-refresh/) - THE NEW TRAXIT IS HERE! Experience TraxIT's new and improved user interface. LOG IN NOW New Look, Better User Experience The latest enhancements to TraxIT, our turnkey ordering and fulfillment platform, give your team greater visibility and control of the RDC equipment lifecycle.This refreshed version offers these key features TraxIT users asked for:A new dashboard
- [RDC Guide](https://www.benchmarktechnologygroup.com/blog/rdc-guide/) - THE BENCHMARK BLOG Explore Our Insights Taking RDC Services to the Next Level October 24, 2024 How to Align Your Resources for Successful RDC Program Administration Onboarding merchants or business customers to remote deposit capture (RDC) services can be complicated and Read More » Why FIs Need Managed Services to Simplify RDC Onboarding and Support
- [Professional Services](https://www.benchmarktechnologygroup.com/blog/professional-services/) - THE BENCHMARK BLOG Explore Our Insights Top 5 Things to Consider When Choosing a Check Scanner July 1, 2025 ​Picking the right check scanner can be an overwhelming task. There are many different things to consider when evaluating check scanners, such as type of Read More » The Dos and Don’ts of Treasury Client Onboarding
- [Check Scanner Guide](https://www.benchmarktechnologygroup.com/blog/check-scanner-guide/) - THE BENCHMARK BLOG Explore Our Insights Top 5 Things to Consider When Choosing a Check Scanner July 1, 2025 ​Picking the right check scanner can be an overwhelming task. There are many different things to consider when evaluating check scanners, such as type of Read More » Taking RDC Services to the Next Level October
- [Sample Page](https://www.benchmarktechnologygroup.com/sample-page/) - This is an example page. It’s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. Here are some variations of text color and weight: This is the

## Categories

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- [Professional Services](https://www.benchmarktechnologygroup.com/category/blog/professional-services/)
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- [Repair Services](https://www.benchmarktechnologygroup.com/category/blog/repair-services/)