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THE BENCHMARK BLOG

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How Benchmark’s Warranty Program Saves You Money

​Investing in the continued health of your fintech devices is an impactful strategy, not only to ensure longevity from your devices but to also save money for your bank or credit union. Benchmark offers warranties, which reflect our repair programs, so that we can continue to provide quality and efficient service beyond fulfillment and installation. Benchmark warranties offer unique repair opportunities, quick recovery options, and even custom solutions. Harnessing Benchmark warranties and the programs offered, open new opportunities to increase ROI, redistribute resources, and ultimately save money for your financial institution.

​Benchmark Warranty Program

Financial technology like teller printers and check scanners help keep processes efficient and effective in banks and credit unions. However, when check scanners and teller printers malfunction, having a safety net is important and even can provide key benefits. Benchmark warranties offer two main options, depot and advanced unit replacement (AUR). These warranties are different, but both contribute to long-term benefits for your bank, credit unit, or business. Depot warranties operate like a typical warranty, so this means that when your check scanner or teller printer is experiencing difficulties you can send in your unit to Benchmark’s repair center located on-site at the Benchmark campus, and our technicians will inspect, repair, and verify that your device is fully functional and then send it back to you. AUR warranties work a little differently and could actually be a quicker solution. The process for AUR warranties still require you to send in your malfunctioning equipment, but instead of repairing that device, Benchmark will send you an identical device from our reserve and ship it for next-day delivery. Regardless of which Benchmark warranty you select you can always count on exceptional repairs and quick turnaround times. The real benefits of Benchmark warranties can be seen in how much money you save both in the short and long term.

 Save Money

Conserving your budget is a large part of optimizing your business, bank, or credit union. Some less obvious but expensive issues may arise that could impede the success of your budget. Benchmark warranties help minimize spending and help increase ROI. Not only do the warranties provide a quick and easy solution to glitchy check scanners and teller printers but also give you an alternative to purchasing an entirely new scanner. Even after you have called Benchmark’s Help Desk for assistance with your device, it can still be non-functional. Instead of disposing of this device Benchmark offers affordable alternatives for repair or replacement with our warranties. This saves your bank on unnecessary spending and sustainable practices. In addition to the money saved from Benchmark’s warranty, with a repair or a replacement the ROI on your device increases because regular maintenance is the key to extending the life of your financial devices. In offering inexpensive alternatives, increasing device ROI and providing quick results, Benchmark warranties are an incredible way to save money for your business, bank, or credit union.