Taking RDC Services to the Next Level
How to Align Your Resources for Successful RDC Program Administration Onboarding merchants or business customers to remote deposit capture (RDC) services can be complicated and time-consuming. New service activations often require delivery of hardware (a check scanner) in addition to remote software installation and system configuration on the merchant’s or business member’s computer. […]
Why FIs Need Managed Services to Simplify RDC Onboarding and Support
Transform your RDC program with specialized treasury services from a proven partner. In today’s rapidly evolving competitive landscape, treasury departments must stay ahead of the curve by retaining and growing their business members or commercial customers. One segment that has proven to be particularly valuable is the RDC client base. Supporting an RDC program is […]
RDC Guide: The Importance of Installs and Upgrades
Remote Deposit Capture programs have to execute each step of the process quickly and flawlessly. From logistics to procurement to installation RDC program management requires being organized and resourceful. Utilizing resources that reflect your level of care can be the most challenging part. Our RDC management offers solutions that can support fulfillment, logistics, and a […]
RDC Guide: How to Select Successful Help Desk Services
Mention IT support or Help Desk services to anyone and the same flood of horror stories come to mind. Whether it’s in or out of work your customer has run into technical issues that they couldn’t face alone. Your Remote Deposit Capture, RDC, customers have to trust that your bank or credit union will select […]
Upgrade Check Scanners for Remote Deposit Capture in Your Bank or Credit Union
All Remote Deposit Capture, RDC, programs across all banks and credit unions have one thing in common, check scanners. However, how your bank or credit union approaches check scanner technology could be a critical element in the success of your RDC program. Keeping check scanners current with the latest updates on your core software or […]
Why Your Treasury and IT Department will love TraxIT
Creating solutions that satisfy two very different departments inside your bank or credit union can seem impossible. Treasury departments and IT departments in financial institutions have important priorities but finding a solution that helps both departments simultaneously can be a challenge. However, Benchmark has created a custom solution, TraxIT, that delivers more control to your […]
Top 5 Features of TraxIT That Can Make Your RDC Program Successful
Offering the service of Remote Deposit Capture, also known as RDC, can often have a lot of moving parts. Procuring devices, shipping to merchants and ensuring that the end-users have the hardware and software needed to be up and running are just some of the obstacles that banks and credit unions face when managing RDC […]