Top 5 Things to Consider When Choosing a Check Scanner
Picking the right check scanner can be an overwhelming task. There are many different things to consider when evaluating check scanners, such as type of feed, speed (DPM), manufacturer, space constraints and more. Keep these top 5 things in mind to choose a check scanner that meets the needs of your financial institution. 1. Auto […]
The Dos and Don’ts of Treasury Client Onboarding
How to Quickly Activate Users to Accelerate Time to Value by Mike Kuebler, Business Development Manager Onboarding projects for migrating clients to new or enhanced platforms, products, or applications can be complex endeavors for most treasury teams. In these situations, your project strategy matters just as much as your tools and resources — especially for […]
Banking Industry Predictions for 2025
Benchmark Experts Discuss the Opportunities Ahead With 2024 in the rearview mirror, what can you expect in 2025? Growth. Last year, it might have been prudent to take a wait and see approach due to high interest rates and the uncertainty of the presidential election. Twenty twenty-five, however, is the year to take decisive […]
Taking RDC Services to the Next Level
How to Align Your Resources for Successful RDC Program Administration Onboarding merchants or business customers to remote deposit capture (RDC) services can be complicated and time-consuming. New service activations often require delivery of hardware (a check scanner) in addition to remote software installation and system configuration on the merchant’s or business member’s computer. […]
Why FIs Need Managed Services to Simplify RDC Onboarding and Support
Transform your RDC program with specialized treasury services from a proven partner. In today’s rapidly evolving competitive landscape, treasury departments must stay ahead of the curve by retaining and growing their business members or commercial customers. One segment that has proven to be particularly valuable is the RDC client base. Supporting an RDC program is […]
3 Ways Managed Device Services Can Help Banks and Credit Unions Cut Costs
By John Manganiello Director, Project Services, Benchmark Technology Group, Inc. As industry veterans predict a year of mergers and acquisitions, many financial institutions are taking steps to improve their resilience and agility as they contend with reduced deposits and higher interest rates. Many of them seek to become more agile to take advantage of emerging tech […]
What’s Next in Banking? 2024 Predictions From Your Branch Transformation Partner
Benchmark’s Predictions, From Interest Rates to Services and Devices 2023 proved tough for financial institution (FI) leaders. As banks and credit unions faced mounting pressures due to inflation, regulatory considerations, and higher interest rates, it got more challenging to stay on course with technology investments. However, we believe bankers will find 2024 to be a much better […]
The Power of Managed Services: 3 Advantages of Outsourcing Help Desk Services for Banks and Credit Unions
Like many banks and credit unions, you may have considered outsourcing help desk services in the past. Now, with the ongoing labor shortage impacting the availability of seasoned IT professionals, this option may be more strategic than ever for your organization. The Value of Outsourced Help Desk Services Help desk services impact both employee and […]
Top 3 things You Didn’t Know About Installs and Upgrades
While you can always expect a positive customer experience and reliable results, Benchmark strives to make each customer’s experience reflect our top standards. We utilize tools and resources to ensure that your bank, credit union, and end-user receive the best from Benchmark. Benchmark and the financial world have been experiencing a boom in remote deposit […]
How Benchmark’s Warranty Program Saves You Money
Investing in the continued health of your fintech devices is an impactful strategy, not only to ensure longevity from your devices but to also save money for your bank or credit union. Benchmark offers warranties, which reflect our repair programs, so that we can continue to provide quality and efficient service beyond fulfillment and installation. […]