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Testimonials 
“To Bob Anderson: You're the best! I received your voicemail this morning and just wanted to say thanks.
We couldn’t do this without you and I’m sure Brenda appreciated your help as well. You guys do such a great job for us I look forward to working with you more in the future.
”- Idaho Independant Bank www.theidahobank.com 
“We needed a highly skilled and experienced business partner to achieve our goal of superior customer service in our markets.
The people at Benchmark Technology Group were the experts with the solutions we needed to get the job done, and done right every time.
Our Account Executive Cheri Koether is the best, she is the reason we do business with Benchmark!”
- Certus Bank www.CertusBank.com 
“Just wanted to let you know what excellent service we received from Al, with our recent Wincor issue. Al
was able to diagnose the issue within minutes of receiving one of the printers and gave me detailed instructions on how to fix the other Wincor
remaining at the branch. Please pass along our satisfaction with the quality of service we received from Al. I have saved his number so I can contact
him directly if any other issues arise.”- Profile Bank, Rochester, NH www.profilebank.com 
“Just wanted to drop a line about Al’s recent service work here at Thomaston Savings Bank. We have had zero complaints
that were the result of Al’s service. A few issues that were brought to the table during his work which were determined to be the result of some bad paper stock
and some human error which Al pointed out to me. Being a former service person myself I know you constantly deal with broken complaints so when compliments are
due I like to hand them out. Al is a credit to your organization and his friendly attitude with everyone further assures our future business with Benchmark.”- Thomaston Savings Bank, Thomaston, CT www.thomastonsavingsbank.com 
“I've been working with Kevin and the Benchmark team for over 2 years now and have received nothing short of consistent great service and support.
Every single call to Kevin makes me more knowledgeable about the product that I am requesting or asking about and all the tech support calls including today's with
Al Ritucci have been answered with great knowledge, and when the issue cannot be fixed over the phone, there is no hesitation to overnight a replacement product.
Our downtime when that happens is 1 day at most. Impossible to find better service and support. Oh yeah, and they are also nice guys. Thank you very much.”- Elsa State Bank & Trust, Elsa, Texas www.elsastatebank.com 
“I've been working with Benchmark for over four years now and not once have I been disappointed
with their customer service. They are always prompt and ready to help with anything I need. Things get done in a very timely
fashion and I've never had to ask for something twice. I have to say it is one of the most customer friendly and customer driven
vendors with whom I've worked!!”- Florida Gulf Bank, Ft. Myers, Florida www.floridagulfbank.com 
“I just wanted to commend you and your company for the excellent customer service and technical
support you and your staff recently gave me. We recently purchased a reconditioned teller machine through your company that
your technician (Durward) went above and beyond to assist me with on several occasions. He spent at least 45 minutes with me
on the phone at one point reprogramming it when we encountered a problem. He was considerably more patient than I could ever
imagine anyone being. Envisioning that the machine might still be flawed, you and Durward were instrumental in immediately
sending another machine (at no further cost to us) which has operated perfectly ever since. In this day and age it is often
difficult to find such quality in service and professionalism as your company has provided. Thank you.” - Retirement Centers Branch Officer- Alpine Bank www.bankalpine.com 
“Just a note to let you know that your prompt responses haven’t gone unnoticed and are much appreciated.
You rock, thanks!”- FIS Global www.fisglobal.com 
“Just wanted to tell you what an awesome job Bob Anderson does for us every time we have a problem! He
is always so friendly and is very efficient in helping me when I call. I don't look at Bob as just a voice on the phone at Benchmark….
I count him as a friend and a very dependable person and integral part of our Merchant Capture program!”- PBI Bank www.PBIBank.com 
“The Benchmark sales team spends the time needed to thoroughly understand the business we are
engaged in and has the Connecticut staff involved when we need to tweak the Teller software. Thank you so much for your support of
21st CFS, it is greatly appreciated!”- 21st Century Financial Services www.21cfs.com 
“It means a lot to me to do business with someone who looks out for me and delivers very quality
service like the people at Benchmark… Thank You!”
- DuPont Community Credit Union www.mydccu.com 
“Benchmark is like Santa Claus in Miracle on 34th Street....If they don't have the best solution for what you need they
will take you to the people that do. It's not what most businesses do, but it's an attitude that fosters a level of trust and long
term business relationships.”- BankFIRST, Winter Park, FL www.bankfirst.com 
“Benchmark has been great to work with. The staff at Benchmark are always looking to improve business
for their customers in providing solutions that create an efficiency. They are always looking to provide us with the latest technology
while providing great customer service. The friendliness of the staff is always important when providing service to us. Thank you for
all you do.” - State Bank & Trust, Fargo, ND www.statebanks.com 
“Benchmark’s competitive pricing, quality equipment, and quick turnaround has allowed our company
to grow certain aspects of our business such as Remote Deposit Capture.”
- Lone Star State Bank, Lubbock, Texas www.lonestarwtx.com 
“I would say that Bridgeview Bank Group has had a wonderful experience utilizing Benchmark Technologies TraxIT System. The
website is user friendly and easy ”- Bridgeview Bank Group, Bridgeview, IL www.bridgeviewbank.com 
“We are extremely pleased with the level of support and the quality of the products and services we have received from
Benchmark over the years....We have used other vendors, but Benchmark's pricing, support and attention to our needs wins out nearly every time....
It's nice to have this kind of a partner on our side!”- The Farmers Bank, Portland, TN www.thefarmersbank.net 
“Benchmark has handled our Epson printing and Panini scanning maintenance for the last three years. The value Benchmark
adds is not only the price and service but the convenience of having one vendor for all our maintenance needs.”- Independent Alliance Banks, Indiana www.independentalliancebanks.com 
“I started purchasing on a small scale from Benchmark one day when a Benchmark rep just happened to call as I was looking for
supplies for some new equipment. I was absolutely blown away by the superior level of personal service I received. Since that first order, I have
become a dedicated customer. I always call Benchmark first when I have a need – whether it is hardware or software - and each experience has
been met with the same excellent service. I especially enjoy having my own personal representative that meticulously handles my account and meets
every need. My orders always arrive quickly, accurately and any question that arises is handled efficiently. Lately we have been pursuing new
technologies at my company, and Benchmark will be my first consideration. We hope to steadily increase the business we do with this very progressive
and service oriented vendor. My account matters at Benchmark. I like that.”- Springfield State Bank, Springfield, KY www.springfieldstate.com 
“The relationship I have with Benchmark is the relationship we strive to have everyday with our clients. They are positive, diligent,
honest, and recommended the product that best fit our needs, not necessarily their most expensive offering. Benchmark, as our partner, also worked
with our other associates to ensure the equipment was installed and worked flawlessly. I would recommend Benchmark to any organization that values
true partnership.”- McFarland State Bank, McFarland, WI www.msbonline.com 
“I enjoy working with Benchmark. My Sales Representative is friendly, quick and easy to work with. I really appreciate that she
follows up after the fact to make sure I got the everything & it's working properly. They really care about you as a customer and it shows.”- WPS Bank, Madison, WI www.bankwps.com 
“I've worked with Benchmark for a number of years. They always deliver exceptional service and great quality for the price.
It's a great feeling to have the confidence in knowing that when I call Benchmark, I know that my problems will be solved!”- Pinnacle Financial Partners, Nashville, TN www.pnfp.com 
“Benchmark Technology Group is a pleasure to work with. Our Sales Representative is quick to respond to requests and the orders are
shipped and in our office within a day or two! Their customer service can't be beat! and their prices are competitive! (And I like their name!!!)”- Benchmark Bank, Gahanna, OH www.benchmark-bank.com Partners: 
“Benchmark consistently upholds very high service standards. We rely on their in-depth experience and superior dedication to
customers who depend on Panini products. We trust that you will value their extraordinary qualities as much as we do!”- Panini www.panini.com 
“We have been doing business with Benchmark for several years, we have found them to be an innovative
and creative company to work with. Their sales team has embraced new products and are open to training and learning new ideas to promote
our product line. It is always a pleasure doing business with a great partner like Benchmark.”- KIC Team www.kicteam.com 
“A positive and fruitful partnership lasting more than a decade is not all that common these days, but such is the nature of Pertech Resources' relationship with
Benchmark Technology Group. We appreciate Benchmark's support of our product families over the years and look forward to a bright future together!”- Pertech www.pertechresources.com 
“Benchmark Technology Group is a long-standing, trusted partner, offering financial institutions a complete package of Wincor Nixdorf branch software
and hardware solutions. As a single point-of-contact to customers, we rely on Benchmark team members to professionally represent the Wincor Nixdorf brand
and deliver outstanding service. They listen carefully to the needs of our customers and strive to meet those needs through our industry's most innovative
technologies.”- Wincor Nixdorf www.wincor-nixdorf.com 
“As a manufacturer of check scanning equipment, Digital Check relies on our strong partnerships with leading solution and service providers like
Benchmark Technology Group. Benchmark is a trusted partner who has a proven track record of success bundling our hardware with their value added software
products and fulfillment services.”- Digital Check www.digitalcheck.com 
“I would like to thank the entire sales staff at Benchmark Technology Group for their continued loyalty to FMC Technologies and our products.”- FMC Technologies www.fmctechnologies.com |
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